Benefits Specialist

At Curana Health, we’re on a mission to radically improve the health, happiness, and dignity of older adults—and we’re looking for passionate people to help us do it. As a national leader in value-based care, we offer senior living communities and skilled nursing facilities a wide range of solutions (including on-site primary care services, Accountable Care Organizations, and Medicare Advantage Special Needs Plans) proven to enhance health outcomes, streamline operations, and create new financial opportunities. Founded in 2021, we’ve grown quickly—now serving 200,000+ seniors in 1,500+ communities across 32 states. Our team includes more than 1,000 clinicians alongside care coordinators, analysts, operators, and professionals from all backgrounds, all working together to deliver high-quality, proactive solutions for senior living operators and those they care for. If you’re looking to make a meaningful impact on the senior healthcare landscape, you’re in the right place—and we look forward to working with you. For more information about our company, visit CuranaHealth.com. Summary The Benefits Specialist plays a critical role in delivering a reliable, compliant, and employee‑centered benefits experience across a rapidly growing, multi‑state healthcare organization. This role serves as a hands‑on subject matter expert responsible for day‑to‑day benefits administration, vendor coordination, and employee support, while using data, trends, and employee feedback to improve benefits utilization, reduce friction, and strengthen the overall employee experience. This role is ideal for someone who is detail‑oriented, service‑minded, and comfortable operating in a dynamic environment where precision, empathy, and follow‑through matter. Essential Duties & Responsibilities Who You Are You are a benefits professional who: Brings strong attention to detail and data accuracy to everything you do Enjoys helping employees navigate complex benefit questions with clarity and care Is comfortable working across vendors, systems, and internal partners Thrives in environments that are growing, evolving, and multi‑state You’re energized by work that: Directly impacts employees’ pay, healthcare access, and financial well‑being Requires balancing compliance, accuracy, and customer service Benefits from clear processes, documentation, and continuous improvement What You’ll Own Benefits administration, including enrollments, life events, changes, corrections, and audits within Workday Benefits insights and utilization tracking, monitoring enrollment patterns, recurring issues, and employee questions to identify opportunities to improve plan understanding, engagement, and effective use of benefits. Eligibility and data integrity, ensuring benefits elections and payroll deductions are accurate and timely Vendor and broker partnership, serving as the primary point of contact to resolve issues and escalations Open Enrollment execution, including readiness planning, communications, testing, and employee support Payroll coordination, partnering to reconcile deductions, identify variances, and resolve discrepancies Employee education and support, translating benefits information into clear, accessible guidance Documentation and audit readiness, maintaining accurate records and supporting compliance requirements This role is hands‑on and execution‑focused, with responsibility for tracking key benefits metrics (e.g., enrollment accuracy, vendor issue trends, payroll variances, and recurring employee questions) and surfacing insights to improve service quality and utilization. Who You Partner With HR Operations teammates supporting service delivery and Workday execution Payroll to ensure accurate deductions, funding, and reconciliation External brokers, carriers, and benefits administrators Employees and managers seeking guidance on benefits programs and eligibility This role is a key contributor to a stable, trustworthy HR service model. What You’ll Own Benefits administration, including enrollments, life events, changes, corrections, and audits within Workday Benefits insights and utilization tracking, monitoring enrollment patterns, recurring issues, and employee questions to identify opportunities to improve plan understanding, engagement, and effective use of benefits. Eligibility and data integrity, ensuring benefits elections and payroll deductions are accurate and timely Vendor and broker partnership, serving as the primary point of contact to resolve issues and escalations Open Enrollment execution, including readiness planning, communications, testing, and employee support Payroll coordination, partnering to reconcile deductions, identify variances, and resolve discrepancies Employee education and support, translating benefits information into clear, accessible guidance Documentation and audit readiness, maintaining accurate records and supporting compliance requirements This role is hands‑on and execution‑focused, with responsibility for tracking key benefits metrics (e.g., enrollment accuracy, vendor issue trends, payroll variances, and recurring employee questions) and surfacing insights to improve service quality and utilization. Who You Partner With HR Operations teammates supporting service delivery and Workday execution Payroll to ensure accurate deductions, funding, and reconciliation External brokers, carriers, and benefits administrators Employees and managers seeking guidance on benefits programs and eligibility This role is a key contributor to a stable, trustworthy HR service model. Qualifications 2-3 years of experience in benefits administration, ideally in a multi‑state environment Working knowledge of: Medical, dental, vision plans HSA/FSA Disability and ancillary benefits Experience working with third‑party benefits administrators or brokers Strong analytical skills and attention to detail in data entry, auditing, and reconciliation Customer‑service orientation with the ability to explain complex information clearly Experience with Workday Benefits strongly preferred Compensation & Benefits This role includes a competitive base salary, comprehensive benefits, and the opportunity to contribute to a mission‑driven organization focused on improving senior healthcare. Curana Health is a proud Inc. 5000 honoree, ranked #147 among America’s fastest‑growing private companies. We are transforming healthcare for seniors across the country—and building the HR infrastructure to support that growth