Benefits Coordinator

Benefits & Payroll Coordinator

📍 Holborn / Chancery Lane, London

💷 Up to £50,000 DOE

🕒 Full-Time | Permanent

🏢 Hybrid Working (4 days office / 1 day WFH)

We're partnering with a highly regarded professional services firm to recruit an experienced Benefits & Payroll Coordinator to join their London HR team.

Essential Experience

To be considered, you must have at least 3 years' experience in a dedicated employee benefits role where benefits administration, coordination and management have been a core part of your position.

This role is not suited to candidates whose experience is primarily HR Administration with limited benefits exposure, or Payroll professionals who have only supported benefits as part of a wider remit.

The Role

Reporting to the HR Director, you will be the primary point of contact for all employee benefits matters within the London office, ensuring the smooth delivery, administration and ongoing development of the firm's benefits offering.

Key Responsibilities

• Act as the first point of contact for employee pension and benefits queries.
• Partner with Payroll and Finance teams to support monthly payroll processing and benefits reporting.
• Support the ongoing development and implementation of the firm's benefits strategy.
• Conduct market benchmarking to ensure benefits remain competitive.
• Manage the introduction of new benefits and enhancements to existing programmes.
• Coordinate annual renewals and maintain provider relationships.
• Lead annual and mid-year benefits enrolment processes, including platform administration and testing.
• Ensure accurate integration between benefits platforms and HR systems.
• Support benefits budgeting and cost management activities.
• Assist with salary and benefits benchmarking for annual compensation reviews.
• Deliver benefits inductions for new starters.
• Build strong relationships with brokers, vendors and benefits providers.
• Support wellbeing initiatives and employee wellness programmes.

About You

• 3+ years' experience in a Benefits Coordinator or dedicated benefits-focused role.
• Strong knowledge of employee benefits administration and processes.
• Experience working closely with payroll and understanding payroll-related benefits implications.
• Strong Excel and reporting capabilities.
• Experience using benefits platforms and HR systems
• Strong stakeholder management and communication skills.
• A proactive, collaborative and solutions-focused approach.

Professional services experience would be advantageous but is not essential.

Interview Process

• Stage 1: Face-to-face interview (onsite)
• Stage 2: Final face-to-face interview (onsite)

If you're a Benefits professional looking for a role where benefits is a genuine specialism rather than a small part of a broader HR or Payroll position, we'd love to hear from you.

Please note: Unfortunately, visa sponsorship is not available for this position. Applicants must have the unrestricted right to live and work in the UK without the need for current or future sponsorship.