Benefits Administration Specialist - Health & Welfare Programs

Location: Wickliffe, OH, or Deer Park, TX Job Type: Full-time Schedule: Collaborate in office 4 days with 1 flexible remote day each week. Shape the Future with Us. At Lubrizol, we’re bringing to life the chemistry behind clean water, efficient transportation, reliable infrastructure, critical medicines, and the products people rely on every day through science, sustainability, and a culture of inclusion. As part of our global team, you’ll be empowered to make a real impact—on your career, your community, and the world around you. How You’ll Make an Impact As a Benefits Administration Specialist for Health & Welfare Programs, you'll collaborate with a diverse group of passionate individuals to deliver sustainable solutions to advance mobility, improve wellbeing, and enhance modern life. In this role, you will be responsible for the ef fective administration, communication, and support of the organization’s health and welfare benefits programs. This role serves as a primary point of contact for employees, retirees, HR partners, and managers of OxyChem, a Berkshire Hathaway company. In this role, you will: Administer day-to-day operations of health and welfare benefit plans, including medical, dental, life insurance, disability, FSA/HSA, COBRA, and retiree benefits, in compliance with ERISA, HIPAA, COBRA, and applicable federal and state regulations. Serve as a primary point of contact for employee, retiree, HR, and manager inquiries received via phone, email, or Workday Help cases; provide clear, accurate, and timely guidance. Interpret and apply plan documents, summary plan descriptions (SPDs), and administrative manuals to resolve routine and complex benefits issues. Process benefit enrollments, terminations, retirements, and family status changes accurately and within established timelines. Act as a subject matter expert in Workday related to health and welfare benefits; perform data entry, troubleshoot system issues, and resolve interface or eligibility discrepancies. Liaise with benefit vendors and third-party administrators to resolve issues related to eligibility, claims, billing, COBRA, and retiree coverage. Manage and prioritize workload to meet service level standards and deadlines while maintaining a high level of accuracy and confidentiality. De-escalate sensitive or complex employee situations by practicing active listening, empathy, and clear communication of next steps. Track, document, and follow up on inquiries and issues to ensure resolution and adherence to service metrics and protocols. Conduct benefits research, analyze trends in inquiries or cases, and proactively escalate systemic issues to leadership. Support benefits-related projects such as open enrollment, acquisitions, divestitures, and process improvement initiatives. Collaborate with team members and leadership to identify opportunities to enhance benefits processes, tools, and the employee experience. Perform other duties as assigned. Required Qualifications that Enable Your Success Bachelor’s degree in Human Resources, Business Administration, related field, or equivalent experience. Minimum 3 years of professional level HR experience, preferably in benefits administration. Experience working in a shared service/customer service environment is preferred. Strong working knowledge of benefits regulations and compliance requirements. Proven ability to interpret and apply complex plan documents and policies. Excellent written, verbal, and interpersonal communication skills, with the ability to explain benefits concepts clearly and professionally. Demonstrated experience handling confidential information with discretion and integrity. Strong organizational, time management, and critical-thinking skills; ability to manage multiple priorities in a fast-paced environment. High attention to detail and commitment to accuracy. Proficiency in Microsoft Office applications; experience with Workday or similar HRIS strongly preferred. Ability to work independently as well as collaboratively within a team environment. Your Work Environment At Lubrizol, we’re committed to providing a safe, inclusive, and empowering environment where you can do your best work—whether in a lab, on the production floor, or in a hybrid office setting. Depending on your role, your work environment may include: Standing, walking, or operating equipment for extended periods Working in a lab or manufacturing setting with appropriate PPE provided Use of computers and digital tools in an office or hybrid environment Occasional lifting or movement of materials Adherence to rigorous safety protocols and ergonomic standards We continuously invest in our facilities and technologies to ensure they support your well-being, productivity, and growth. If you require reasonable accommodation, we are committed to working with you to ensure an inclusive and accessible experience. Benefits that Empower You Competitive salary with performance-based bonus plans 401(k) match + Age-Weighted Defined Contribution Comprehensive medical, dental & vision coverage Health Savings Account (HSA) Paid holidays, vacation, and parental leave Flexible work environment Learning and development opportunities Career and professional growth Inclusive culture and vibrant community engagement Learn more at benefits.lubrizol.com ! Lubrizol: Imagined for Life. Enabled by Science. ™ Delivered by You. For nearly 100 years, The Lubrizol Corporation, a Berkshire Hathaway company, has been at the forefront of innovation to enhance everyday life, advance mobility, and make the modern world work better. Our specialty chemistry solutions—from engine oils, performance coatings, and skincare to medical devices and plumbing systems —are powered by the expertise, passion, and commitment of people like you. We tackle the world’s toughest challenges with science-based solutions, deeply understanding our customers to deliver innovative chemistry and differentiated value. Our inclusive culture, dedication to safety, and incredible global talent drive our success. Our solutions meet the evolving needs of the modern world—brought to life by science and, most importantly, delivered by you. Whether you're in the lab, on the production floor, or in the office, you'll be part of a team around the world that empowers you to think boldly, drive results, and contribute to solutions that shape a better, more sustainable future. We win because of you. Let’s build the future together. Job Segment: Compensation, HR, Data Entry, Business Process, HRIS, Human Resources, Administrative, Management