Banking & Reconciliation Specialist

Banking & Reconciliation Specialist Job Summary: The Banking & Reconciliation Specialist is responsible for supporting and executing key Health & Welfare (H&W) banking, reconciliation, and billing functions, with a primary focus on consolidated billing, vendor bill audit quality assurance, and daily client banking operations. This role owns the end-to-end execution of consolidated billing activities in partnership with our broker partner, including client onboarding, monthly invoicing, fund movement, and reconciliation. The position also supports core banking and reconciliation activities across reimbursement, COBRA, and premium billing clients, ensuring accurate fund flow, timely payments, strong internal controls, and adherence to SLAs. The ideal candidate is detail-oriented, process-driven, and comfortable owning a service line while collaborating with internal teams, external partners, carriers, and brokers. Primary Duties and Responsibilities Banking & Reconciliation (Genera) Perform and manage bank account reconciliations for all applicable H&W clients, including reimbursement, COBRA, Direct Billing, Premium Billing and Consolidated Billing services. Support daily client funding operations, including balance monitoring, funding coordination, and execution of online banking transactions; serve as banking backup as needed. Support new client banking setup and ongoing bank maintenance with TRI-AD banking partners. Partner with the Banking & Reconciliation Manager to ensure effective controls, accurate reconciliation, audit readiness, and continuous process improvement. Maintain a strong understanding of operational workflows impacting accounting activity and provide recommendations to improve reconciliation, reporting, and control effectiveness. Support internal and external audits, including annual SOC audits, by performing and documenting required banking and reconciliation controls. Consolidated Billing (HTC) – Service Line Ownership Own the consolidated billing service line end-to-end, including monthly execution, controls, reconciliation, and documentation. Manage day-to-day operational partnership with the broker partner, including new client implementation, onboarding support, and resolution of billing or invoice issues. Prepare, review, and distribute consolidated billing invoices to clients on a monthly basis. Coordinate receipt of carrier invoices, track missing items, and escalate discrepancies or delays through broker partner as needed. Execute client fund pulls, verify cleared funds, and remit payments to carriers in accordance with established timelines and SLAs. Reconcile and maintain operating accounts used for consolidated billing and track all billing, collections, carrier payments, and related fees to ensure accuracy and auditability. Ensure all consolidated billing activities consistently meet defined SLAs. Vendor Bill Audit & Quality Assurance Perform monthly vendor bill audits by reconciling premium activity, disbursement reports, and bank balances. Identify, research, and document discrepancies, ensuring timely resolution and accurate payment processing. Conduct QA reviews to confirm withdrawals, carrier payments, and system records align with audit results. Partner with CSMs and internal teams to resolve vendor bill discrepancies and clarify client configuration. Assist with maintenance and enhancement of vendor bill audit documentation, processes, and training materials. Communication & Collaboration Prepare and send required client and partner communications related to consolidated billing invoices, funding, and carrier confirmations and receipts. Coordinate closely with internal and external partners to support timely, accurate banking and billing execution. Provide clear status updates and reporting on billing, funding, reconciliation, and audit activity. Maintain clear documentation and trackers to support transparency and audit readiness. Minimum Requirements Education Bachelor’s degree in Accounting, Finance, or related field preferred. Experience Experience with corporate banking operations and bank account reconciliations. Experience supporting or owning billing processes, invoicing, and fund movement. Familiarity with auditing financial processes and performing reconciliation-based QA. Experience identifying and implementing process improvements. License/Certification Accounting degree or accounting certification preferred but not required. Knowledge / Skills / Abilities Strong reconciliation and financial control skills. High attention to detail with strong troubleshooting and analytical abilities. Ability to manage multiple deadlines and meet SLAs consistently. Comfort owning a process or service line and coordinating with external partners. Ability to clearly document processes and communicate across teams. Strong organizational, follow-through, and accountability skills. Role type Finance Role Accountant Locations Robinsons Cyberscape Gamma, Ortigas Center, Pasig City Remote status Hybrid Work Schedule 11:00pm - 08:00am Manila Shifting Schedule? false Shifts with Daylight Savings? true About Satellite Office Satellite Office partners with some of the world’s leading brands to build high-performing offshore teams based in the Philippines. Our people work directly with international clients in roles that are meaningful, challenging, and rewarding. Whether you’re in customer service, IT, digital marketing, finance, or creative design, you’ll be empowered to do your best work, and build a career you can be proud of. At Satellite Office, we’re committed to creating a workplace unlike any other, fostering growth through engaging employee programs, continuous learning and development, team-building experiences, company-wide celebrations, and world-class office spaces. Why You'll Love Working Here: 🌟 You’re Valued. You won’t just be a number. You’ll be part of a close-knit, collaborative team where your contributions matter. 🚀 You’ll Grow. From day one, you’ll have access to learning opportunities, mentoring, and support to help you reach your full potential. 🎉 You’ll Belong. We’re proud of our vibrant and inclusive culture, filled with team-building events, company-wide celebrations, wellness programs, and more. 🏢 You’ll Work in Style. Our world-class offices are located in premium business hubs like BGC and Ortigas. Modern, comfortable, and designed to bring out your best. 💼 You’ll Work with Global Brands. We match you with top international clients where you’ll work directly with their teams and make a real impact. Whether you’re starting a new chapter or growing in your profession, Satellite Office is where you’ll find more than just a job. You’ll find a career you can be proud of.