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Position Summary The Background Verification Coordinator (BVC) will assist with the coordination of activities related to the process to obtain, process, and complete criminal background reports and verifications for individuals acting as caregivers within Careforth programs. The BVC will have basic knowledge of specific state regulations and requirements and Careforth best practices related to the procurement and administration of background reporting. The BVC will participate in the research and documentation of state and organizational requirements and assist with the development of policies and procedures to support the program. What You Will Do: Complete timely criminal and/or motor vehicle background check requirements for caregivers in accordance with state specific regulations and internal processes Coordinate feedback to appropriate parties and manage documentation of results in the system(s) of record Maintain tracking tools and detailed reporting to support the program Maintain verification information and results in the systems of record to capture all activity and results related to state background checks for each individual involved in the process Assist with the preparation and delivery of background verification activities and results Participate in escalated resolution meetings and formal appeals with management and caregivers; assisting with documentation preparation of each case prior to meetings to facilitate speedy compliant resolution Work with department leadership to make timely decisions and provide communications to internal and external stakeholders. Maintain files and records in an organized and confidential manner in compliance with all state and HIPAA requirements Perform other duties as assigned What You Will Bring: 0-2 years of office environment experience; previous experience performing background checks is preferred Proficiency with Microsoft Office programs Thrives in a team environment Exceptional oral and written communication skills; Strong attention to detail Ability to prioritize multiple requests for information, while ensuring integrity, accuracy, completeness, and timeliness of data. Maintains high standards of ethical behavior, and professionalism; able to maintain objectivity and confidentiality with highly sensitive information. You'll Benefit From: At Careforth your well-being matters. With flexible schedules, a remote-first culture, and a nationally recognized wellness program, our benefits are designed to help you thrive, both professionally and personally. Discover how we invest in you: https://careforth.com/careers/#benefits The pay range for this position is $18.45- $24.87. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications, and geographic location.