B2B Collections Specialist (Work from Home)

Key Media is a fast‑growing global B2B media company. We’re looking for a switched‑on, commercially savvy Accounts Receivable professional ( not a back‑office processor) to own a portfolio of international clients. This is a 100% remote role, reporting into our Australian finance team and working directly with global finance teams . Life at Key Media : Where every story matters Join us in our mission to inform, connect, educate, and inspire business people around the world. At Key Media, we're proud to be the home of trusted B2B media brands, where excellence is recognized and celebrated every day. Perks and benefits: Because we value you Comprehensive HMO coverage with no waiting period, ensuring your health and well-being. Family coverage options after two years of dedicated service. Great salary package (above market rates) Extra vacation time as a token of appreciation for your hard work and commitment. Access to our Employee Assistance Program for confidential counseling services. Continuous learning opportunities through our E-learning support with LinkedIn learning. Employee recognition programs, including quarterly awards, vouchers, and travel incentives. 100% remote arrangement; work where it suits you best. Great culture (98% employees think we are a ‘great place to work’) The role This is where AR, people skills and problem‑solving meet. You will: Own end‑to‑end AR for a set of global B2B accounts Talk directly to overseas finance teams to resolve issues and get cash in Untangle messy accounts, disputes and odd reconciliations (and fix them) Spot patterns, recommend actions, and help sharpen how we do AR No scripts. No ticket factory. Just real ownership and real conversations. What you’ll do Manage full AR cycle: allocations, reconciliations, collections Call and email international clients to resolve overdue and complex items Investigate short‑pays, disputes, PO/tax/currency issues and drive resolution Prepare ageing and exception reports, highlighting risks and opportunities Partner with sales/events to align contracts, billing and client expectations What you bring 3–5 years solid international AR/Credit Control in a corporate or B2B environment Hands‑on experience dealing directly with international clients/finance teams Excellent English – confident, clear, and professional on the phone and in writing Proven lateral thinking and problem‑solving in AR Strong AR fundamentals + intermediate Excel and a mainstream ERP Self‑starter, organised, comfortable working fully remote Why join us? High‑impact AR role, not data entry Global exposure, multi‑currency, senior‑level stakeholders Real say in how we improve processes and cash flow Smart, collaborative team that values initiative over bureaucracy Learn more about culture in this short video about life at Key Media