AVP, AI Product Management

Alternate Locations: Radnor, PA (Pennsylvania); Charlotte, NC (North Carolina); Fort Wayne, IN (Indiana); Greensboro, NC (North Carolina); Work from Home Work Arrangement: Hybrid : Employee will work 3 days a week in a Lincoln office Relocation assistance: is not available for this opportunity. Requisition #: 75993 The Role at a Glance Lincoln Financial is expanding its AI Product & Delivery organization and is seeking an AVP, AI Product Management to help drive execution of high impact AI initiatives across the enterprise. In this role, you will own AI product strategy and delivery within defined business domains, translating advanced AI capabilities into scalable, responsible solutions that deliver measurable business value. Reporting to senior AI product leadership, you will play a critical hands on role in bringing AI from concept to production in a highly regulated financial services environment, partnering closely with business leaders, data science, engineering, design, and risk teams. This is an ideal opportunity for an experienced AI product leader who thrives in ambiguity, balances strategy with execution, and is passionate about responsible innovation. What you'll be doing AI Product Strategy & Execution • Own end to end product strategy and roadmaps for a portfolio of AI initiatives aligned with Lincoln’s priorities across insurance, annuities, and retirement solutions. • Identify, validate, and refine high value AI use cases through stakeholder engagement, customer insights, data analysis, and experimentation. • Translate emerging AI capabilities—including LLMs, agentic workflows, and multimodal AI—into practical product solutions with clear business outcomes. • Prioritize product backlogs by balancing impact, feasibility, regulatory considerations, and user experience. • Contribute to broader AI product portfolio strategy in partnership with VP and SVP leadership. • Serve as a subject matter expert and product thought leader within assigned AI domains. Cross Functional Delivery • Lead agile product delivery for AI initiatives in close partnership with data science, engineering, UX, and business SMEs. • Develop clear product feature requirements, user stories, success metrics, and release plans for AI driven capabilities. • Guide teams through the ambiguity inherent in AI product development while maintaining strong delivery momentum. • Manage timelines, dependencies, risks, and tradeoffs to ensure high quality, on time delivery. • Coordinate across business units—including Annuities, Life Insurance, Retirement, and Group Protection—to tailor solutions to domain specific needs. Stakeholder Engagement & Change • Act as a primary product point of contact for business stakeholders and technology partners within assigned initiatives. • Communicate product vision, progress, tradeoffs, and outcomes clearly to leaders across levels. • Facilitate roadmap reviews, working sessions, and design thinking workshops to drive alignment and shared ownership. • Support change management by enabling business partners to adopt and operationalize AI driven capabilities. Responsible AI & Governance • Embed responsible AI principles—fairness, transparency, explainability, and data privacy—into all product decisions. • Partner closely with Legal, Compliance, Risk, and Enterprise Governance teams to ensure regulatory alignment (e.g., NAIC, SEC/FINRA). • Ensure AI products meet internal governance, documentation, and monitoring requirements throughout the lifecycle. Performance & Insights • Define and track KPIs and OKRs, including adoption, efficiency gains, model performance, and customer impact. • Use data, experimentation, and user feedback to continuously improve product performance. • Contribute to business cases, benefits tracking, and ROI analyses for AI investments. • Share learnings and best practices across the AI Product & Delivery organization. What we’re looking for Must Haves • 8+ years of product management experience, including 3+ years focused on AI, ML, or data driven products. • Proven experience delivering AI/ML powered products from concept through production. • Strong understanding of machine learning fundamentals, generative AI, NLP, and modern AI development lifecycles. • Experience working in financial services, insurance, fintech, or other regulated industries. • Demonstrated ability to influence and align cross functional teams in a matrixed environment. • Excellent written and verbal communication skills with the ability to translate technical concepts for business audiences. • Bachelor’s degree in Computer Science, Engineering, Business, or a related field. Nice to Haves • Hands on experience with LLM based solutions, agentic systems on enterprise AI platforms (e.g., Azure OpenAI, AWS Bedrock, Google Vertex AI). • Familiarity with MLOps, model monitoring, evaluation techniques, and responsible AI frameworks. • Domain experience in life insurance, annuities, retirement planning, or employee benefits. • MBA or advanced degree in a technical or analytical discipline. • Product or AI related certifications (e.g., Pragmatic, AIPMM, data science or ML credentials). Application Deadline Applications for this position will be accepted through May 22nd, subject to earlier closure due to applicant volume. What’s it like to work here? At Lincoln Financial, we love what we do. We make meaningful contributions each and every day to empower our customers to take charge of their lives. Working alongside dedicated and talented colleagues, we build fulfilling careers and stronger communities through a company that values our unique perspectives, insights and contributions and invests in programs that empower each of us to take charge of our own future. What’s in it for you: Clearly defined career tracks and job levels, along with associated behaviors for each of Lincoln's core values and leadership attributes Leadership development and virtual training opportunities PTO/parental leave Competitive 401K and employee benefits Free financial counseling, health coaching and employee assistance program Tuition assistance program Work arrangements that work for you Effective productivity/technology tools and training The pay range for this position is $127,500 - $232,300 with anticipated pay for new hires between the minimum and midpoint of the range and could vary above and below the listed range as permitted by applicable law. Pay is based on non-discriminatory factors including but not limited to work experience, education, location, licensure requirements, proficiency and qualifications required for the role. The base pay is just one component of Lincoln’s total rewards package for employees. In addition, the role may be eligible for the Annual Incentive Program, which is discretionary and based on the performance of the company, business unit and individual. Other rewards may include long-term incentives, sales incentives and Lincoln’s standard benefits package. About The Company Lincoln Financial (NYSE: LNC) helps people to confidently plan for their version of a successful future. We focus on identifying a clear path to financial security, with products including annuities, life insurance, group protection, and retirement plan services. With our 120-year track record of expertise and integrity, millions of customers trust our solutions and service to help put their goals in reach. Lincoln Financial Distributors, a broker-dealer, is the wholesale distribution organization of Lincoln Financial. Lincoln Financial is the marketing name for Lincoln Financial Corporation and its affiliates including The Lincoln National Life Insurance Company, Fort Wayne, IN, and Lincoln Life & Annuity Company of New York, Syracuse, NY. Lincoln Financial affiliates, their distributors, and their respective employees, representatives and/or insurance agents do not provide tax, accounting or legal advice. Lincoln is committed to creating an inclusive environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Follow us on Facebook , X , LinkedIn , Instagram , and YouTube . For the latest company news, visit our newsroom . Be Aware of Fraudulent Recruiting Activities If you are interested in a career at Lincoln, we encourage you to review our current openings and apply on our website. Lincoln values the privacy and security of every applicant and urges all applicants to diligently protect their sensitive personal information from scams targeting job seekers. These scams can take many forms including fake employment applications, bogus interviews and falsified offer letters. Lincoln will not ask applicants to provide their social security numbers, date of birth, bank account information or other sensitive information in job applications. Additionally, our recruiters do not communicate with applicants through free e-mail accounts (Gmail, Yahoo, Hotmail) or conduct interviews utilizing video chat rooms. We will never ask applicants to provide payment during the hiring process or extend an offer without conducting a phone, live video or in-person interview. Please contact Lincoln's fraud team at [email protected] if you encounter a recruiter or see a job opportunity that seems suspicious. Additional Information This position may be subject to Lincoln’s Political Contribution Policy. An offer of employment may be contingent upon disclosing to Lincoln the details of certain political contributions. Lincoln may decline to extend an offer or terminate employment for this role if it determines political contributions made could have an adverse impact on Lincoln’s current or future business interests, misrepresentations were made, or for failure to fully disclose applicable political contributions and or fundraising activities. Any unsolicited resumes or candidate profiles submitted through our web site or to personal e-mail accounts of employees of Lincoln Financial are considered property of Lincoln Financial and are not subject to payment of agency fees. Lincoln Financial ("Lincoln" or "the Company") is an Equal Opportunity employer and, as such, is committed in policy and practice to recruit, hire, compensate, train and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin or disability. Opportunities throughout Lincoln are available to employees and applicants are evaluated on the basis of job qualifications. If you are a person with a disability that impedes your ability to express your interest for a position through our online application process, or require TTY/TDD assistance, contact us by calling 260-455-2558. This Employer Participates in E-Verify. See the E-Verify notices. Este Empleador Participa en E-Verify. Ver el E-Verify avisos. Job Segment: Compliance, User Experience, Marketing Manager, Computer Science, Law, Legal, Technology, Marketing