About this role
Title: AV Engineer Exp erience: 5 to 6 years Location: Noida (Hybrid) Skills: Must have: Excellent Video -Conferencing skills Candidate would be responsible for providing operational support for customers Video Conferencing infrastructure ( Cisco + Microsoft Teams Rooms (MTR) + MS Teams). Should have knowledge on Integrated rooms setup with Crestron control systems + DM Switcher & Biamp DSP, Multiple cameras and Extenders Should be well versed with IP Telephony (CUCM, Gateways, SBC) Identify, track, and resolve problems within the AV systems that are required in a large integrated conference room. Exposure to Video Codecs fro m Cisco /Polycom /Crestron /Logitech /Dolby /Neat/ Jabra Incident management through SNOW, basic Monitoring, Troubleshooting, and liaising with vendor or internal L3 teams to fix hardware/software issues. Documentation Maintain system documentation and prepare periodical reports. Having knowledge on networking concepts & protocols is a plus. Should be able to provide Day -to -day support, remote installation, configuration and troubleshooting of video conferencing equipment Must have strong communication skills , both written & verbal and the ability to work in a team. Exposure to MS Teams, Crestron Toolbox & MS PowerShell programming is an added advantage. Technologies : Audio DSPs, Video Codecs, Control systems, Cisco Call Manager, MS Teams, MTRoA & MTRoW systems . Qualification : Bachelors in Engineering