Automation / AI Specialist - NIC

About Us Founded in 2012 by Franchesca Van Buren, Esq. , Insight Therapy Solutions is a leading telehealth provider delivering high-quality, accessible mental health care across the United States. We offer secure online therapy sessions for individuals, couples, and families, empowering clients to receive care wherever they are. Our mission is to break barriers to mental health support through compassion, inclusivity, and innovation. We are proud to serve diverse communities with licensed clinicians who specialize in evidence-based, client-centered care. At Insight, we believe that healing begins with connection, within ourselves, within our team, and with the people we serve. Together, we’re redefining what it means to care in the digital age. Job Description This is a remote position. Insight Therapy Solutions is looking for a highly skilled Automation / AI Specialist to join our growing remote team. This role is ideal for someone with strong hands-on experience building workflow automations, AI agents, and internal productivity systems using tools such as n8n, APIs, and LLM-based technologies. The ideal candidate is both technical and solution-oriented — someone who can translate operational challenges into scalable, efficient automation workflows. Perks & Benefits Paid Time Off (PTO) Paid U.S. Holidays Paid Birthday Leave Parental leave Monthly Health Stipend Responsibilities Design, build, and maintain automated workflows using n8n Develop AI agents, copilots, and AI-assisted internal tools Integrate third-party APIs, databases, and cloud services into workflows Collaborate with IT and Operations teams to identify automation opportunities Optimize and improve existing automation systems for reliability and efficiency Monitor workflows and troubleshoot technical issues Stay updated on emerging AI tools, automation platforms, and best practices Requirements 3+ years of experience in automation, AI integration, or related technical roles Strong production-level experience with n8n Experience working with APIs, webhooks, and scripting (JavaScript or Python) Hands-on experience with AI agents, copilots, or LLM-based tools Strong problem-solving and debugging skills Ability to convert business processes into scalable automation workflows Comfortable working in a remote-first environment Preferred Qualifications Experience with Zapier, Make.com, or other automation platforms Familiarity with AWS, GCP, or cloud-based infrastructure Experience with GitHub/GitLab and CI/CD workflows Experience integrating CRM, ATS, or operational systems Healthcare automation or HIPAA-compliant workflow experience is a strong advantage Portfolio Requirement Applicants must submit a portfolio featuring 2–5 automation projects or AI workflow implementations they personally built. Each submission should include: Business problem solved Tools/platforms used Workflow architecture or process overview Specific contributions made Measurable outcomes or efficiency gains Screenshots, Loom walkthroughs, GitHub repositories, or demos (if available) Tools & Technologies n8n AI Agents / Copilot Tools REST APIs JavaScript / Python GitHub / GitLab Jira, Trello, or similar project management tools Schedule Full-time | Remote Monday–Friday | 8:00 AM – 5:00 PM Pacific Time