About this role
Process B2B wireline orders (Internet, VoIP) using AT&T's Quote & Order Tool and Sales Express via the AT&T Partner Portal Handle mobility orders (iPhones, iPads for business accounts) through OPUS Create accurate quotes and submit orders within AT&T's VPN environment Coordinate with sales teams via chat and email to move orders from close to fulfillment quickly Track order statuses and flag issues proactively to avoid bottlenecks Hands-on experience with AT&T ordering systems including Quote & Order Tool, Sales Express, and/or OPUS (recent experience strongly preferred) Prior employment or contractor work at AT&T or an AT&T authorized reseller/master agent Familiarity with AT&T's B2B product lines including wireline (Internet, VoIP) and/or mobility (iPhone/iPad for business) Strong attention to detail and ability to work quickly with high order volumes Comfortable communicating via chat and email; phone availability when needed (minimal) Available for Full-Time Opportunities for growth and advancement Competitive compensation package Healthcare HMO (Maxicare) after the three-month probationary period Work Hours: Full-time, EST business hours, Remote