Associate Director, Social Media

At Real Chemistry, making the world a healthier place isn’t just an aspiration—it’s our everyday reality. Our drive to transform healthcare is informed by our blend of deep scientific expertise, human-centred creativity, and AI-driven insights, fostering a unique environment where innovation thrives and our people are impact-obsessed. As a global agency, we provide a full suite of services across healthcare communications and marketing to our clients, including top players in the pharmaceutical and biotech industries. Our #LifeatRealChem culture is rooted in our people—we believe we are best together and are committed to excellence for both our clients and colleagues. Whether you're a seasoned professional or just starting your career, if you share our passion for healthcare and connection, we invite you to explore our opportunities. Discover your purpose. Embrace innovation. Experience #LifeatRealChem. We are seeking an Associate Director, Social Media to join our growing team. The ideal candidate will manage and drive day-to-day social strategy, content, and channel planning work to evolve our clients’ approach to reaching and breaking through with key health audiences. You’ll be at the heart of client relationships and collaborate with Real Chemistry’s teams across paid media, creative, integrated communications/PR, and analytics. This is a hybrid role, based in any of our US offices—including Boston, Chicago, Carmel, or Lambertville—or remotely within the US, depending on team and business needs. What You’ll do: Maintain and Evolve Social Platform Expertise: Counsel clients and internal teams on best practices for overall social strategy, displaying an in-depth understanding of the functionality, formats, and emerging trends in platforms and social content across Facebook, Instagram, TikTok, X, LinkedIn, Pinterest, Snapchat, YouTube, etc. Strong understanding of the nuances of organic and paid efforts on social channels. Social Content & Channel Management: Be a steward of content timelines and review processes to ensure timely and efficient approvals. Oversee and support coordination of feedback between clients and account teams. Serve as reviewer/approver on social publishing and community management to ensure flawless overall management of client channels. Team Mentorship & Oversight: Cultivate growth of Associates and Managers on the social team through strategic counsel, coaching, and mentorship. Results & Measurement-Oriented Thinking: Partner with our in-house measurement team of data scientists and analysts to determine KPIs for campaigns, provide campaign insights, drive results, enhance performance and inform future content strategy. Innovate on the Tried-and-True: Identify new areas/opportunities for social and develop/maintain relationships with social platform representatives to keep your finger on the pulse of what’s to come. Brainstorm, conceptualize and present new social media and digital programs/plans for the client rooted in a combination of business objectives, audience insights, and platform expertise. Be a Trusted Advisor: To your clients, colleagues, and teams. Whether it’s contributing to a new platform POV or helping with social media issues management, you educate teams on the nuances and implications of decisions before they’re carried out on social. This position is a perfect fit for you if: Our Company values – Best Together, Impact-Obsessed, Excellence Expected, Evolve Always and Accountability with an “I” – really speak to you. You are adaptable, resilient, and OK with adjusting your scope, responsibilities, and focus as we grow. When things change, so do we. We’re always evolving. You are proactive, driven, and resourceful with strong prioritization skills and a desire to dive into the data. You are a highly organized self-starter, able to work independently and under tight deadlines. What you should have: Minimum 6 years of experience, ideally in health, biotech or pharmaceutical social media Demonstrated understanding of the intricacies and implications of executing organic and paid social media content across a variety of channels, including but not limited to Facebook, X, LinkedIn, YouTube, Pinterest etc., with the ability to develop and present strategic social plans that best meet client objectives Highly organized, mindful of deadlines, able to multi-task and proactively deliver high quality work under limited supervision Demonstrated understanding of paid social fundamentals, including objectives, targeting, formats, and performance considerations, with the ability to collaborate effectively with paid media partners and incorporate paid social thinking into holistic social strategies Demonstrated experience using social monitoring and other measurement platforms; strong analytical and problem-solving skills Client service experience, preferably in an agency environment; experience collaborating effectively internally and externally as part of an integrated team Proven success managing and mentoring junior team members Understanding of the FDA and FTC regulations guiding social media efforts for biotech and pharma clients Ability to grow social media business (with current social, PR or marketing clients) and participate in occasional new business pitches Pay Range: $100,000 - $120,000 This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on job-related, non-discriminatory factors including but not limited to work experience, skills, certifications, and geographical location. The Company reserves the right to modify this pay range at any time. Real Chemistry is proud to be Great Place to Work® certified; check out what our people shared about our culture and workplace on our Great Places to Work Profile here . We believe we can do our best when feeling our best, which is why we’ve put together a benefits program designed to give you the support you and your family need at every stage of life. Real Chemistry offers a comprehensive benefit program and perks, tailored to your region. Globally, this includes offices in our key markets with free snacks to keep you running all day long, generous holiday and paid time off, options for private medical, dental, and vison plans, and support in saving for the future. Other perks include mental wellness coaching and support and access to more than 13,000 online classes with LinkedIn Learning. Learn more about our great benefits and perks and search specific offerings in your region at: www.realchemistrybenefits.com . Working with Real HART: Since the pandemic, we have adapted to how our people told us they want to work. We have office locations in cities in the US, UK, and Europe with many employees and clients that serve as hubs where and when they need us. For employees who are within an hour of one of our offices, we expect attendance in the office two days per week, either at a Real Chemistry office or onsite with clients. We are also actively opening new office locations, so if one opens near you, our Real HART policy will apply. We are not looking for attendance for the sake of attendance but believe that the opportunity to coordinate in-office team meetings, 1:1 meetings with managers, taking advantage of on-site learning, and connecting with client partners is a critical to delivering on our purpose of making healthcare what it should be. Outside of these offices, we have regions, where people work remotely but come together quarterly for collaboration, culture and learning opportunities. We call this our Real Hybrid and Regional Teams (Real HART) approach. Real Chemistry believes we are best together – and our workplace strategy fosters connection and collaboration in person – but also supports flexibility for our people. Real Chemistry is an Equal Opportunity employer. We continually strive to build and sustain an inclusive and equitable work environment where our employees feel empowered to leverage all they bring from their personal lived experience and professional expertise, to make our team the best in the industry. We encourage motivated and qualified applicants to apply without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity/expression, ethnic or national origin, age, physical or mental disability, genetic information, marital information, or any other characteristic protected by federal, state, or local employment discrimination laws where Real Chemistry operates. Should you require accommodations throughout the interview process please let your recruiter know. *Notice: Real Chemistry and its affiliates' names are being misused by scammers through messaging services, fake websites, and apps. 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