Associate Director, Patient Support

The Asahi Kasei Group operates with a commitment of creating for tomorrow. Our business sectors, Material, Homes, and Health Care, contribute to the development of society by anticipating the changing needs of those around the world. We look for candidates that offer a fresh perspective and a variety of skills to help us achieve our commitment. Veloxis Pharmaceuticals is an Asahi-Kasei Group Company based in Cary, NC. Our purpose is to transform transplant medicine as the primary partner to the community of transplant healthcare providers and their patients; our focus is in developing new therapies and programs to help transplant healthcare providers and the patients they treat. Veloxis provides a dynamic and innovative place to work that encourages professional development and embraces diversity. We seek creative, intelligent, action-oriented, and passionate individuals who thrive in a collaborative team environment. If you are interested in being part of a patient-centric company, then we invite you to learn more about the employment opportunities available at Veloxis. Our success is tied to the contribution of every team member, which is why we provide a valuable and competitive compensation package that includes health and insurance benefits, training, and development opportunities, as well as performance-based bonus eligibility. Company: Veloxis Pharmaceuticals, Inc. Job Description: This role plays a key leadership role in the strategy, design, and execution of the Company’s Patient Support Programs (PSPs). The incumbent contributes to overall commercial success by developing and optimizing programs that enable patient access to prescribed therapies while balancing brand performance, compliance requirements, and organizational objectives. This position provides leadership, direction, and development for Field Access Managers, HUB service teams, providers, and other key healthcare partners, ensuring consistent, compliant, and high-quality program execution. The base compensation range for this role is $200-225K. Base Compensation is influenced by many factors including, but not limited to: time in the role, previous experience, skills, knowledge, performance, work requirements, internal equity, and business / economic conditions. Summary of Key Responsibilities Patient Support Program Leadership & Governance Lead all aspects of the Company’s Patient Support Programs in compliance with federal and state laws, regulations, and Company policies Establish and evolve monitoring, auditing, and governance processes in partnership with Compliance to support the Company’s Ethics and Compliance program Vendor, Contract & Financial Management Support contract negotiation and management in collaboration with internal stakeholders Build and maintain strong, productive relationships with contracted service providers and their leadership teams Drive efficient use of PSP budgets through active cost monitoring, identification of optimization opportunities, and development of forward-looking financial forecasts Data, Analytics & Performance Management Partner with internal stakeholders to develop standardized dashboards and reporting to measure program performance Develop KPIs and content for internal quarterly business reviews (QBRs) with senior leadership Conduct ongoing business reviews, establish performance metrics, complete on-site visits, and identify continuous improvement opportunities Cross-Functional Collaboration & Field Enablement Partner closely with Field Access, Sales, Marketing, and Commercial Operations to ensure strong understanding and effective execution of Company’s Patient Support Programs Serve as a point of escalation to promptly address field questions, issues, and operational challenges Provide subject matter expertise related to PSS performance, program design, and budget impact Strategy, Insights & Innovation Proactively share market trends, best practices, competitive insights, and customer learnings to inform strategy development and refinement Contribute to the design of innovative service offerings through patient insights, call center analytics, competitive benchmarking, and evaluation of global best practices Stay current on evolving vendor capabilities, regulatory requirements, and industry trends impacting patient services programs by participating in relevant industry conferences Enterprise Alignment Work cross-functionally with Medical, Marketing, Commercial Operations, Field Sales, Legal, and Compliance to align clinical and commercial strategies and support appropriate customer engagement Required Qualifications and Skills Bachelor’s degree in a health-related field required; MBA preferred 5+ years of experience in healthcare sales, market access, provider marketing, patient access, or reimbursement, including vendor management experience Deep understanding of Medicare Parts B and D, Medicaid, private payer policies, reimbursement processes, health policy, and specialty pharmacy Knowledge of the legal and regulatory environment impacting patient services and financial assistance programs Demonstrated success supporting product launches across both pharmacy and medical benefit products Strong analytical skills with the ability to interpret data, identify trends, and inform strategic decision-making Excellent written, verbal, and presentation communication skills Project management experience preferred Strong organizational and collaboration skills with the ability to manage multiple priorities and timelines Highly effective interpersonal and influencing skills, with a focus on delivering consistent, positive patient and customer access experience Ability to travel 25% of the time including overnights #LI-AS1 As an equal opportunity employer, Asahi Kasei believes a diverse workforce will provide us with the ability to continuously support the changes in the economy, society, and environment.