Assistant HR Manager - Employee Relations

Assistant Manager, Employee Relations - Thomson Reuters Manila About the role In this opportunity as Assistant Manager, Employee Relations your functions include: Serves as the primary point of contact and subject matter expert for all Employee Relations matters, ensuring that cases are managed effectively, fairly, and in full compliance with Philippine labour laws and regulations. Partners with the Department of Labor and Employment (DOLE) on relevant labour and compliance matters, including but not limited to labour inspections, complaints, and regulatory requirements, working collaboratively with HR Advisors who will also participate in and support ER cases as required. Provides expert guidance and interpretation of Philippine labour laws, including the Labor Code of the Philippines, DOLE regulations, and other relevant legislation, ensuring that the business remains compliant and up to date with any changes in the regulatory landscape. Advises the People Team on higher complexity Employee Relations activity, coaching and guiding managers through ER processes and procedures to ensure fair, consistent, and legally sound decision-making. Will have in-depth knowledge of the Manila business unit, including its customers, products, business pressures, people dynamics, and the local regulatory and political landscape, enabling the delivery of tailored and commercially aware HR advisory support. Will have considerable judgment to develop pragmatic and commercially sound solutions from a factual background and fundamental principles, with a strong understanding of local labor laws, employment practices, and industry standards. Act as a trusted advisor and building strong relationships across all levels of the organization. Proactively identifies trends and patterns in Employee Relations cases and provides insights and recommendations to senior HR leadership and business stakeholders to address root causes and drive continuous improvement in the employee experience. Contributes to HR projects as a team member with ownership of certain elements, bringing an ER and compliance lens to project deliverables and ensuring alignment with local regulatory requirements. Collaborates with the Legal function within the organization (General Counsel for Employee matters for APAC and EMEA) and external counsel partner in Philippines where necessary on complex or high-risk ER matters, ensuring that the business is appropriately protected and that cases are managed in line with legal advice. The incumbent will be an individual contributor but will be responsible for directing, mentoring, and coaching and partnering with HR colleagues within the areas of Employee Relations and Philippine labour law. Stays current with developments in Philippine employment law, understand TR Employee relations practice to ensure global consistency , DOLE issuances, and HR best practices, proactively sharing knowledge and updates with the wider HR community to ensure organizational awareness and readiness. About You You're a fit for the role of Assistant Manager, Employee Relations if your background includes: 5–8 years of progressive HR experience with a strong focus on Employee Relations, HR advisory, and/or employment law compliance in the Philippines. Deep knowledge of Philippine labour law, including the Labor Code of the Philippines, DOLE regulations, and relevant local employment legislation, with the ability to interpret and apply these in a commercial context. Proven experience managing ER cases of varying complexity, including investigations, grievances, disciplinary matters, performance management, and organizational change. Demonstrated experience engaging and partnering with DOLE on labour inspections, complaints, and regulatory compliance matters. Experience advising and coaching managers through ER processes and procedures, ensuring fair, consistent, and legally sound decision-making. Strong stakeholder management skills with the ability to build trusted relationships across all levels of the organization in a multinational, matrixed environment. Experience collaborating with Legal functions and external counsel on complex or high-risk ER matters. Ability to identify trends and patterns in ER cases and translate insights into actionable recommendations for senior leadership. Experience contributing to HR projects with ownership of specific deliverables, particularly those with an ER or compliance dimension. Strong case management, documentation, and reporting skills, with a continuous improvement mindset. Experience mentoring and coaching HR colleagues on ER matters and Philippine labour law. Bachelor's degree required; relevant HR or employment law certification (e.g., CHRP, labor law-related credentials) is preferred. Experience using HR technology, case management tools, or workflow improvements is an advantage. Attributes Mature, discreet, fair and trusted. Strong judgment in sensitive and high-risk situations. Clear communicator and effective influencer. Comfortable working in a fast-paced, matrixed global environment. Data-driven and continuous-improvement oriented. Empathetic, and culturally aware. #LI-CS3 What’s in it For You? Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here . Learn more on how to protect yourself from fraudulent job postings here . More information about Thomson Reuters can be found on thomsonreuters.com.