Appraisal Support Specialist

Our team is redefining the industry – and creating a culture of excellence. Founded in 2011, Atlantic Coast Mortgage embodies a people-first culture rooted in commitment, character, and innovation. What began as a small team has grown into a thriving organization where our people remain the driving force behind our mission to redefine the mortgage industry. We believe individuals do their best work in an environment designed for success—and we’re proud to be recognized by The Washington Post as a Top Workplace. As we continue to grow, we’re not just hiring employees—we’re looking for driven, energetic, and creative problem-solvers. If that sounds like you, and you're ready to build your career with a company committed to making meaningful change in our industry, we’d love to connect. Job Summary Atlantic Coast Mortgage, LLC is seeking a detail-oriented Appraisal Support Specialist to support our Compliance department. In this role, you will serve as a liaison between the Appraisal Desk, appraisers, and Appraisal Management Companies (AMCs) to help ensure appraisal orders are processed efficiently and within required timelines. We are looking for someone who thrives in a fast-paced environment, communicates effectively, and can manage multiple priorities with accuracy and professionalism. This is a full-time opportunity. Responsibilities: Coordinate appraisal order assignments through internal loan origination and vendor platforms Respond to routine inquiries from appraisers and escalate concerns when necessary Follow up with appraisers and AMCs to confirm inspections and report completion timelines Obtain and track pricing estimates for specialized or complex appraisal requests Maintain communication with internal loan production and operations teams Review appraisal documentation for completeness and proper delivery Ensure appraisal reports are delivered to borrowers in accordance with ECOA valuation disclosure requirements Remain current on appraisal regulations, agency guidelines, and industry standards Qualifications: Prior experience working as an Appraisal Coordinator or within an Appraisal Desk function at a mortgage lender or AMC Understanding of mortgage lending terminology and workflow processes Strong interpersonal skills with the ability to collaborate across departments Highly organized with strong attention to detail and follow-through Effective verbal and written communication abilities Comfortable managing deadlines and adapting in a dynamic, high-volume work environment ACM promotes an Equal Employment Opportunity (EEO) workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, protected veteran status, or any other status protected by law. If you are disabled and need assistance in the application process, please contact the ACM Human Resources department.