Req ID:
14670
Work Flexibility:
Remote
QSC is creating exceptional, people-centric experiences with the perfect balance of technology and creativity. Q-SYS, our innovative full stack audio, video and control platform, unifies data, devices and a cloud-first architecture, empowering organizations to deliver transformative AV experiences across built spaces. Building on the QSC legacy, QSC Audio delivers audio technology that empowers live entertainers and sound reinforcement professionals with the confidence to create and deliver memorable experiences for their audiences.
Atrius, Distech Controls and QSC are part of the Acuity Intelligent Spaces (AIS) business segment. Our mission is to make spaces smarter, safer and greener through our strategy of connecting the edge with the cloud using disruptive technologies that leverage data interoperability.
Acuity Inc. (NYSE: AYI) is a market-leading industrial technology company. We use technology to solve problems in spaces, light and more things to come. Through our two business segments, Acuity Brands Lighting (ABL) and Acuity Intelligent Spaces (AIS), we design, manufacture, and bring to market products and services that make a valuable difference in people’s lives.
We achieve growth through the development of innovative new products and services, including lighting, lighting controls, building management solutions, and an audio, video and control platform. We focus on customer outcomes and drive growth and productivity to increase market share and deliver superior returns. We look to aggressively deploy capital to grow the business and to enter attractive new verticals. Acuity Inc. is based in Atlanta, Georgia, with operations across North America, Europe and Asia. The Company is powered by approximately 13,000 dedicated and talented associates. Visit us at
www.acuityinc.com
.
Work location:
This position may be based anywhere in the Mexico and includes travel as part of the responsibilities.
Job Summary
The “Advanced Application Engineer” will provide the highest level of field support to our regional channel partners, consultants and potential users, providing advanced system design, deployment, programming, 3rd party integration and troubleshooting. The Advanced Applications Engineer will also work closely with Area Manager empowering channels, training and delivering lectures and certifications to ensure the channel partner experience is of a high standard level of support and experience.
Key Tasks & Responsibilities (Essential Functions)
Work with the Regional Sales team to demonstrate products, design systems, support sales activities, visit channel partners and the sites of AV opportunities.
Monitor and report on relevant information from the field as it pertains to market trends, competitive landscape, sales opportunities and channel activities.
Collaborate internally with the Americas go-to-market team, product development team and marketing. Focus on taking what you learn from the field and sharing it with to make us a high performing team.
Attend regional, national and internal meetings as required. Booth set up and tear down as well as technical troubleshooting will be required.
Providing training and certification to regional partners, and monitoring channel progress to ensure everyone is always up to date with Q-SYS capabilities
Assist with support calls from dealers needing programming help, troubleshooting systems, and processing RMAs as needed
Skills and Minimum Experience Required
Bachelor’s Degree in engineering preferred
Minimum of 5 years of AV industry experience
Must be fluent with audio, video, control and networking technology.
Experience with LUA scripting and/or control system programming and integration
Ability to use Microsoft Office 365, Salesforce and AV industry software.
Experience in configuring and programming DSPs
Experience in audio video and control systems
Experience with sound coverage prediction software such as EASE and EASE Focus
Fluency in Spanish and English is a requirement
Must be able to speak in public and participate in industry events, as a speaker or panelist, having good corporate and interpersonal presentation
Preferred Skills and Experience
AV and IT industry certifications appreciated
Experience in AV design and sales engineering is highly desirable
CTS AVIXA certification is a plus
Travel Requirements
21-40%
QSC. is owned by Acuity Inc., which is located in the United States. These companies share a global recruitment system on which the data you provide will be stored, and which will be subject to the laws of the United States of America.
The range for this position is $468,500.00 to $843,300.00. Placement within this range may vary, depending on the applicant’s experience and geographic location.
We value diversity and are an equal opportunity employer. All qualified applicants will be considered for employment without regards to race, color, age, gender, sexual orientation, gender identity and expression, ethnicity or national origin, disability, pregnancy, religion, covered veteran status, protected genetic information, or any other characteristic protected by law.
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Accommodation for Applicants with Disabilities:
As an equal opportunity employer, Acuity Inc. is committed to providing reasonable accommodations in its application process for qualified individuals with disabilities and disabled veterans. If you have difficulty using our online system due to a disability and need accommodation, you may contact us at (770) 922-9000, select option 4. Please clearly indicate what type of accommodation you are requesting and for what requisition.
Any unsolicited resumes sent to Acuity Inc. from a third party, such as an Agency recruiter, including unsolicited resumes sent to an Acuity Inc. mailing address, fax machine or email address, directly to Acuity Inc. employees, or to Acuity Inc. resume database will be considered Acuity Inc. property. Acuity Inc. will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.
Acuity Inc. will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor, but does not have the appropriate approvals to be engaged on a search.
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