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Job Type
Full-time
Description
SFI is seeking an
Application Support Specialist
to support
onboarding
efforts within a fast-paced, mission-critical environment. This role provides
Tier 2 Operations & Maintenance (O&M) support
across a portfolio of enterprise applications, ensuring system stability, performance, and reliability. The ideal candidate will play a key role in maintaining and optimizing application workflows, including data ingestion, processing, monitoring, troubleshooting, and reporting across core system components. This position also supports the full lifecycle of application changes—from installation and testing in QA environments to implementation and validation in production.
You will work closely with cross-functional teams to execute system upgrades, validate impacts across upstream and downstream applications, and ensure successful deployments in accordance with established procedures and operational standards.
Key Responsibilities
Maintain, monitor, and support complex, mission-critical systems in a 24x7 enterprise environment
Provide Tier 2 O&M support, including troubleshooting, performance monitoring, and system optimization
Install and validate application software in QA and production environments, following defined procedures and checklists
Develop and execute System Integration Test (SIT) plans and document results
Write detailed implementation and deployment instructions for system changes and upgrades
Develop and maintain automation scripts using Linux tools (e.g., Bash, Python, Perl)
Analyze system performance, identify inefficiencies, and implement improvements
Create and maintain documentation and standard operating procedures (SOPs) to support data flow and system operations
Support the implementation of new systems and upgrades across testing and production environments
Perform in-depth troubleshooting within distributed or clustered environments
Participate in an on-call rotation to support off-hours operational needs
Collaborate with stakeholders to address system performance, configuration, and support inquiries
Assist in the migration of on-premise applications to cloud environments and provide ongoing support
Requirements
Education & Experience
Bachelor of Science and
4+ years of relevant experience
Desired: BS Atmospheric Science, 6+ years of experience
Required Skills & Qualifications
Ability to successfully pass a
U.S. Public Trust background check
for system access and badging
Experience supporting
weather, satellite, or environmental data operations
Intermediate knowledge of
Linux/Unix operating systems
Experience with
Linux/Unix scripting
, including shell scripting, Perl, and/or Python
Working knowledge of programming languages such as
FORTRAN, C/C++, and Python
Willingness to participate in a
24x7 rotational on-call support schedule
Strong written and verbal communication skills
Ability to work independently on complex technical tasks
Strong organizational skills and attention to detail
Desired Skills & Qualifications
Advanced/expert knowledge of
Linux/Unix operating systems
Experience with
scientific data dissemination and observation systems
, particularly within
NOAA, NASA, or DoD environments
Understanding of
numerical modeling principles
Experience supporting
24x7 mission-critical systems
Experience with version control and change management tools such as
Git, Subversion, Bugzilla, or Redmine
Experience with monitoring tools such as
Big Brother or Xymon
Familiarity with
GIS tools
(e.g., ArcGIS)
Exposure to
DevSecOps practices
and
CI/CD pipelines
Experience with
AWS or other cloud platforms
Certifications Required (one of the following):
AWS Certified Cloud Practitioner
Microsoft Certified: Azure Fundamentals
Google Cloud Digital Leader / Cloud Fundamentals
CompTIA Cloud+
Desired:
AWS Certified Solutions Architect – Professional
Google Cloud Professional Cloud Architect
Microsoft Certified: Azure Solutions Architect Expert
Additional Information:
Clearance: Must be authorized to work in the U.S. and able to obtain a Public Trust clearance.
Background checks may include Criminal History, Education Verification, Employment Verification, Professional Certifications, and Credit History. (
Public Trust investigations typically take 4–8 weeks and require fingerprinting.
)
Work Environment: Flexible/remote, with occasional on-site support as needed.
Salary Range: $100,000 – $130,000 annually
Benefits: SFI offers a comprehensive benefits package. Details available at SFI Careers.
This is a full-time, W2 position.
No agencies, third parties, or Corp-to-Corp submissions.
Spatial Front Inc. is an Equal Opportunity Employer — all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status.
SFI participates in E-Verify.
Salary Description
$100,000 – $130,000 annually