****THIS IS A FULLY REMOTE JOB****
****TO BE CONSIDERED, PLEASE SEND US A 2-MINUTE INTRODUCTION VIDEO TO
[email protected]
****
WHO WE ARE:
Alia Services
is a well-known recruitment and payroll services company that operates remotely. We offer one-window solutions for entrepreneurs, small and medium enterprises, companies, corporates, and candidates. With us, a company can shape its organizational goals and objectives into reality by acquiring exceptional human capital with an easy and fast-paced recruitment process.
WHAT DO WE PROVIDE?
Full-time positions with the potential for overtime
100% remote jobs
Competitive compensation package.
An inclusive, fast-paced, exciting environment culture offering accelerated professional growth.
1-on-1 coaching with feedback sessions, mentorships, and leadership development programs.
Opportunities for cross-functional development
About the Role
Alia Services is recruiting on behalf of a fast-growing global SaaS company that provides a digital workplace and operational platform for enterprise customers. The company is expanding its customer-facing team and is looking for a
Customer Implementation Consultant
to join our team remotely in the APAC region.
In this role, you’ll lead the implementation of the client's platform for new clients, ensuring they are set up for success from day one. You’ll act as a
project manager, consultant, and platform expert
, working closely with clients across different industries.
What You’ll Do
Project Management
Lead end-to-end implementation of the platform
Plan, execute, and monitor project timelines
Work closely with clients to ensure smooth delivery
Client Consulting
Understand client business processes, needs, and challenges
Advise on best practices and change management
Help design strategies for long-term adoption and success
Platform Configuration
Set up and customize the platform for each client
Ensure the solution aligns with client goals and workflows
Provide guidance on how to maximize platform value
Workshops & Training
Lead workshops on best practices (change management, process improvement, etc.)
Train key users, including admins and leadership teams
Relationship Management
Build strong relationships with key stakeholders
Follow up regularly on client progress and performance
Identify opportunities for improvement and growth
What We’re Looking For
5+ years of experience
in project management (implementation or consulting in software/SaaS)
Strong knowledge of
Google Workspace tools
Excellent communication and presentation skills
Strong organizational skills and attention to detail
Ability to quickly learn and explain complex concepts
Problem-solving mindset and proactive attitude
Comfortable working in a fast-paced, international environment
Strong collaboration and relationship-building skills
Passion for technology, startups, and innovation
Fluent or native-level English
Why This Role is Exciting
Work with global clients across multiple industries
Play a key role in delivering impactful digital solutions
Collaborate with cross-functional teams (Product, Sales, Customer Success)
Fully remote opportunity within the APAC region