Analyst - Cost of Sales Operations (Investigations)

Company Description We’re Checkout.com . You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions daily for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started. Key Responsibilities & Requirements: Participate in end-to-end investigations of predicted scheme fees, ensuring tasks are completed accurately and on time under the guidance of senior team members and manager. Contribute to regular working groups by preparing data, taking notes on bulletin requirements, and assisting in the identification of root causes for fee discrepancies. Maintain transparent communication regarding task progress and project timelines to ensure stakeholder expectations are met. Demonstrate strong personal organization and a proactive attitude, taking ownership of assigned sub-tasks within larger scheme fee investigation projects. Contribute to the creation of impactful reporting metrics and dashboards. Thrive in a fast-paced, evolving environment, exhibiting a satisfactory degree of agility and adaptability to successfully deliver through deadlines. Help compile data-backed findings for presentations to leadership, ensuring information is accurate and formatted correctly for strategic review. Provide operational feedback and observations from daily tasks to help inform the team's long-term roadmap and process improvements. Build a foundational knowledge of the global payments landscape, tracking regulatory updates and card scheme shifts to understand their impact on the business. Actively participate in building a positive culture, share knowledge with peers, and maintain a high level of engagement and accountability. Develop and maintain simple working instructions. Qualifications 0-2 years of experience in a financial, analytical, or high-volume transaction environment. A strong interest in the payments industry and card scheme pricing is essential. Strong logical thinking and problem-solving abilities, with a natural curiosity to understand "the why" behind the data. Ability to work effectively within a team and communicate with remote colleagues. Attention to detail to ensure 100% accuracy in financial reporting. Ability to meet deadlines in an evolving environment. Willingness to take the initiative and continuously learn Strong sense of ownership and accountability Proficient in Microsoft Excel and SQL Bachelor’s degree in Finance, Mathematics, or a related analytical field. Fluency in English, and superb communication skills at all levels Knowledge of Interchange and Scheme Fees, Card Schemes and Payments Processing will be an advantage Additional Information Bring all of you to work We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here. It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at Checkout.com We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it’s like to be part of our team? Visit our Careers Page to learn more about our culture, open roles, and what drives us. For a closer look at daily life at Checkout.com , follow us on LinkedIn and Instagram