AI & Automation-Engineer

Who are we? At UpGuard, we are replacing manual security bottlenecks with AI-driven precision. Fresh off a US$75M Series C, we are scaling our infrastructure to process 100 billion risk signals daily. This isn’t just growth; it’s a total reimagining of how the world manages cyber risk. We build the Cyber Risk Posture Management (CRPM) platform that security teams actually love. By integrating security ratings, threat intel, and agentic AI, we empower organisations to stay ahead of an ever evolving attack surface. We aren’t just building another tool; we’re defining a category. We provide the autonomy to ship world-class technology and the resources to do it at a global scale. Our Analytics team at UpGuard supports all of our teams to extract key insights from the data that we collect. We extract data from multiple sources and build insightful dashboards that display key metrics and support leaders in decision-making. We also build integrations between systems to collect required data seamlessly. Why are we hiring for this role? As our AI & Automation Engineer, you will democratise AI and automation across UpGuard. Your mission is to build critical n8n workflows and develop domain-specific LLMs that make every UpGuardian more productive. The role will report to the Head of A3 (Automation, AI and Analytics). What will you do? Develop production-grade integration and automation solutions - Design and implement production-ready automation workflows that integrate cloud services, internal data sources, and LLM endpoints. Lead the development and deployment of domain-specific LLMs - Fine-tune lightweight models on internal data from Gong, Notion, BigQuery, and other sources, then make them accessible to teams across the organisation through intuitive interfaces. Establish best practices and patterns for AI and automation across the company - Create templates, documentation, and training materials that enable non-technical teams to build and deploy their own automation workflows confidently. Enable widespread adoption - Run hands-on workshops, provide ongoing support, and mentor teammates so anyone at UpGuard can leverage AI and automation tools effectively. Embed security & governance - Bake privacy, compliance, and cost controls into every workflow and model deployment, ensuring enterprise-grade reliability and data protection. What will you bring? Python & SQL : delivered production systems that handle real data and users Workflow orchestration : hands-on experience with automation platforms (n8n preferred. Experience with Airflow, Zapier, or other similar platforms is still valid) AI/LLM experience : Demonstrated experience leading AI/ML projects from conception to production Clear communicator : translate technical concepts for non-technical stakeholders and gather business requirements Vector/RAG expertise : experience with embeddings, vector databases, or retrieval patterns Training mindset : created documentation, tutorials, or enabled others to use technical tools Cloud platform experience : deployed and managed systems on GCP, AWS, or Azure What’s in it for you? Monthly Lifestyle subsidy: Use this for financial, physical, and mental well-being WFH set-up allowance: To ensure you have the right environment to work in, we will help you get set up within your first 3 months at UpGuard $1500 USD annual Learning & Development allowance: To support your career development, all team members will be able to expense development opportunities against this allowance Annual leave: PTO plus two additional UpGuardian leave days to give you time to recharge your batteries. 18 weeks paid Parental Leave: Irrespective of parenting role Personal Leave Allowance: This includes sick & carer’s leave Fully remote working environment: While we have physical offices in Sydney & Hobart, we do not mandate compulsory attendance Top-spec hardware: All team members will be provided with top-spec laptops for their role Generative AI subsidy: UpGuard provides paid subscriptions for all team members to access generative AI tools to support their work UpGuard is a Certified Great Place to Work® in the US, Australia, UK and India, establishing its position as a leading global technology employer. 99% of team members agree that UpGuard is a great place to work, apply now to find out why! As an Equal Employment Opportunity and Affirmative Action Employer, qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. For applications to positions in the United States, please note, at this time we can only support hiring in the following US states: CA, MD, MA, IL, OR, WA, CO, TX, FL, PA, LA, MO, or DC . Before starting work with us, you will need to undertake a national police history check and reference checks. Also please note that at this time, we cannot support candidates requiring visa sponsorship or relocation.