About Us
In Intogreat, we value not just your career opportunities with us but we also take pride in our work-life balance culture. We are dedicated to providing the needs of our staff to become productive at work.
Here are the reasons why you should join Intogreat:
1. We provide competitive salary package
2. HMO coverage for you and up to 2 free dependents
3. Mental health reimbursement package
4. Paid sick and vacation leave credits
5. Fun and exciting events for our employees
6. Convenient work location that are accessible to the necessities and hangouts
7. We value work-life balance
8. Work with driven & talented professionals
9. Fun and supportive work environment
10. We provide security for your workplace
11. A growing team – more opportunities for you!
Come and be part of our growing team that you will surely enjoy!
Job Description
This is a remote position.
About Us
We are a global company with a footprint in AU, NZ, USA, UK and the Philippines, providing offshore professional staffing solutions for small and medium-sized businesses across various industries, with a focus on Insurance, Home Loans, Financial Planning, Contact Centers, Banking, and Accounting. We seamlessly integrate offshore teams into businesses, helping them boost profitability, productivity, and customer focus. We specialize in delivering tailored solutions that meet the unique needs of our clients. Our approach is deeply rooted in fostering meaningful relationships and driving value for our partners.
Job Summary
We are seeking an
Expert-Level AI Automation Specialist
with 3-5 years of experience in business process automation, AI-driven workflow integration, and API-based solutions. This role is critical in streamlining operations, integrating AI solutions, and enhancing business efficiency through automation. You will play a key role in
optimizing workflows, developing AI-powered solutions, and ensuring seamless integration across platforms.
Key Responsibilities
Business Process Automation
Design, develop, and implement
end-to-end automation workflows
to optimize business operations.
Automate repetitive tasks, reduce manual work, and increase operational efficiency across departments.
Utilize
low-code/no-code automation tools
(Make.com, Zapier, Selenium, Python scripts) to streamline processes.
AI Integration & Prompt Engineering
Develop and optimize
AI-powered workflows
using tools like
ChatGPT, Claude, Synthflow AI, and Vapi
.
Implement
AI-driven solutions for customer interactions, chatbot automation, and data processing.
Leverage
prompt engineering
to refine AI-generated outputs for various business applications.
API Integration & System Connectivity
Build and maintain
API integrations
between platforms such as
Shopify, Webflow, OpenAI, Make.com, and WordPress.
Develop
custom automation scripts
to connect and synchronize data across different business applications.
Troubleshoot and resolve API-related issues to ensure smooth operations.
Sales Funnel & Marketing Automation
Automate
lead generation, email marketing, and appointment scheduling
for sales and client acquisition.
Optimize
CRM automation
using HubSpot, Zoho CRM, Pipedrive, and Airtable to manage customer relationships.
Implement automation workflows for
landing pages, lead nurturing, and conversion optimization.
Inbound & Outbound AI Voice Agent Development
Develop
AI-powered voice agents
for inbound and outbound communications.
Implement
speech-to-text and NLP-driven solutions
for improved customer engagement.
Utilize AI tools to automate customer interactions and reduce human intervention in repetitive tasks.
Workflow Streamlining & Optimization
Organize and optimize
business workflows
for enhanced productivity and operational efficiency.
Continuously analyze and refine
processes
to ensure peak performance and scalability.
Provide
training and documentation
to help teams effectively utilize AI-driven automation tools.
Data Analysis & Reporting
Utilize
Excel 365, Airtable, SQL and database automation
for structured data management.
Generate
data-driven insights and reports
to support strategic decision-making.
Implement automated reporting systems to track performance and optimize workflows.
Requirements
What We're Looking For:
3-5 years
of experience in
AI automation, process automation, or workflow optimization.
Strong expertise in
AI-powered automation tools
(ChatGPT, Claude, Synthflow AI, Vapi).
Proficiency in
API integrations
between platforms such as
Shopify, Webflow, OpenAI, Make.com, and WordPress.
).
Expert in
low-code/no-code automation platforms
(Zapier, Make.com, Selenium, Python scripting).
Experience with
CRM automation
(HubSpot, Zoho CRM, Airtable, Pipedrive).
Knowledge of
sales funnel automation, chatbot development, and AI voice agents.
Advanced proficiency in
Microsoft Office 365, and data automation tools.
Benefits
Why IntoGREAT?
Competitive Compensation Package:
An attractive salary and comprehensive benefits aligned with market standards.
Work-Life Balance Support:
Paid time off, wellness programs, and initiatives designed to enhance employees' work-life balance and personal productivity.
Career Growth and Development:
Opportunities for training and development to help employees advance their skills and grow within the company.
Supportive Leadership:
A collaborative environment with leaders who provide guidance, mentorship, and recognition to empower employees in their roles
Ready to Shape the Future?
Step into a role where your skills will fuel growth, inspire change, and create a lasting impact. We’re eager to see how you can make a difference with us!