Advisor, Middle/High School

Job Description The Advisor is the key coordinator and drives the activities of the student and family support team. The Advisor supports a high touch approach to educational support and has superior customer service skills and a commitment and desire to provide the best experience possible for their students and families. K12, a Stride Company, believes in Education for ANY ONE. We provide families with an online option for a high-quality, personalized education experience. Students can thrive, find their passion, and learn in an environment that encourages discovery at their own pace. Passionate Educators are needed at the Stride K12 partner school, Ohio Virtual Academy (OHVA) . We want you to be a part of our talented team! The mission of Ohio Virtual Academy (OHVA) is to provide an exemplary individualized and engaging educational experience for students by incorporating school and community/family partnerships coupled with a rigorous curriculum along with a data-driven and student-centered instructional model. Student success will be measured by valid and reliable assessment data, parent and student satisfaction, and continued institutional growth within the academic community. Join us! OHVA offers a competitive benefits package including medical, dental, and vision insurance, STRS Retirement, and Tuition Reimbursement. The Advisor is the key coordinator and drives the activities of the student and family support team. The Advisor supports a high touch approach to educational support and has superior customer service skills and a commitment and desire to provide the best experience possible for their students and families. The Advisor is the key coordinator and drives the activities of the student and family support team. The Advisor supports a high touch approach to educational support and has superior customer service skills and a commitment and desire to provide the best experience possible for their students and families. RESIDENCY REQUIREMENT: Ohio resident preferred Will consider applicants from a surrounding state to Ohio within one hundred miles from the Ohio border. Border states include Michigan, Pennsylvania, West Virginia, Kentucky, and Indiana. Applicants must be able to meet travel requirements and be willing and able to obtain Ohio Certification. SUPERVISORY RESPONSIBILITES: This position has no formal supervisory responsibilities. The mission of Ohio Virtual Academy (OHVA) is to provide an exemplary individualized and engaging educational experience for students by incorporating school and community/family partnerships coupled with a rigorous curriculum along with a data-driven and student-centered instructional model. Student success will be measured by valid and reliable assessment data, parent and student satisfaction, and continued institutional growth within the academic community. ESSENTIAL FUNCTIONS: Oversees the entire on-boarding process for assigned students; Serves as a single point of contact after placement, ensuring students have all necessary equipment, and know how and when to access their courses; Contacts late starting or missing students by phone and works to quickly on-board them; Plans and delivers online orientation sessions; Monitors student participation; Coordinates with K12 for the delivery of monthly online parent training events; Moderates homeroom/advisory activities and creates required collateral, e.g. PowerPoint decks, handouts, etc.; Serves as a liaison between the student and other academic teachers and administration; Completes "winback" calls for students wishing to withdraw; Examines academic progress and activity of students on their caseload on a regular basis; Initiates recurring contact by phone with students and their families when students begin showing signs of failure/struggle as determined by grades, missed log-ins, course activity, and number of missing assignments; Arranges and moderates advisor/parent/student/teacher conferences as needed to address performance concerns; Assists students in creating a personal action plan; Contacts every student on their caseload by phone for a regularly scheduled conference call; Answers all phone calls from students, staff and parents; Sends out daily and weekly blasts of important school-level information; Assists with planning and implementing standardized testing; Attends staff meetings; Attends and participates in school and K12 sponsored Professional Development Events; Assists in the development and updating of school policies and procedures via the student and parent handbooks. DESIRED QUALIFICATIONS: Strong written and verbal communication skills Excellent problem-solving skills Organizational skills, multi-tasking abilities Ability to work without direct supervision Flexible schedule; Ability to travel up to 30% MINIMUM REQUIRED QUALIFICATIONS: State of Ohio Paraprofessional Certification Associate Degree in Social Services AND 1 or more years of experience in a customer service environment OR Equivalent combination of education and experience Microsoft Office (Outlook, Word, Excel, PowerPoint, Project, Visio, etc.); Web proficiency The ability to clear required background check PREFERRED QUALIFICATIONS: Bachelor Degree in Social Services, Liberal Arts, or Business. Experience working with the proposed age group Experience supporting adults and children in the use of technology An ability to learn new technology tools quickly (e.g., database and web-based tools) An ability to support and guide adults as well as students WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. This position is virtual with some required travel for professional development and for testing. Ability to work independently, typically 40+ hours per week is required. Ability to maintain a professional home office without distraction during workday, typically 9-5 (or 8-4) or as defined by the school. The noise level in the home office is usually moderate (computers, printers, light foot traffic, household appliances, and household distractions). The noise level at meeting locations throughout the state is typically moderate and should not vary much from what is experienced in the home office. COMPENSATION & BENEFITS: OHVA offers a competitive benefits package including medical, dental, and vision insurance, STRS/SERS Retirement, and Tuition Reimbursement. Advisor, Middle/High School Job Type Board Employee_CW The above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. All employment is “at-will” as governed by the law of the state where the employee works. It is further understood that the “at-will” nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer. If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs, you can request the appropriate accommodation by contacting [email protected]. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities Stride, Inc. is an equal opportunity employer. Applicants receive consideration for employment based on merit without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status, or any other basis prohibited by federal, state, or local law. Stride, Inc. complies with all legally required affirmative action obligations. A pplicants will not be discriminated against because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.