Administrative Assistant / Patient Support Specialist

About The Company

Evolution Sports Group is a prominent provider of sports medicine and rehabilitation services committed to helping athletes of all levels achieve their full potential. With a focus on innovative treatments and personalized care, the company aims to facilitate swift recovery from injuries and support patients in returning to their active lifestyles. Evolution Sports Group prides itself on its dedicated team of healthcare professionals and its reputation for excellence in patient care and medical support services.

About The Role

We are currently seeking a highly organized and detail-oriented Remote Medical Administrative Assistant / Patient Support Specialist to join our dynamic team. This is a remote position based in Miami, Florida, offering the flexibility to work from any location with a reliable internet connection. The successful candidate will be responsible for providing essential administrative support to our medical team and delivering exceptional support services to our patients. Your role will involve managing appointment scheduling, patient records, insurance coordination, and ensuring compliance with healthcare regulations such as HIPAA. This position is ideal for individuals passionate about healthcare, with strong communication skills and a desire to make a positive impact on patients' lives.

Qualifications

• High school diploma or equivalent; associate or bachelor's degree in healthcare administration or related field preferred
• Minimum of 1-2 years of experience in a medical administrative role
• Knowledge of medical terminology and healthcare procedures
• Proficiency in Microsoft Office Suite and electronic medical record (EMR) systems
• Excellent communication and interpersonal skills
• Ability to multitask and prioritize effectively in a fast-paced environment
• Strong attention to detail and accuracy
• Experience with insurance verification and billing processes is a plus
• Ability to work independently and collaboratively in a remote setting
  
  

Responsibilities

• Schedule and coordinate patient appointments with the medical team efficiently
• Collect, verify, and update patient information and medical records accurately
• Respond promptly to patient inquiries, providing professional and empathetic customer service
• Coordinate with insurance companies to verify coverage, submit claims, and follow up on reimbursements
• Maintain strict confidentiality of patient information in compliance with HIPAA regulations
• Assist with billing, invoicing, and payment processing tasks
• Collaborate with healthcare providers to ensure smooth and effective patient care delivery
• Perform general administrative duties such as data entry, filing, and document organization
• Continuously update and maintain patient records and databases for accuracy and compliance
• Support the medical team with additional tasks as needed to ensure operational efficiency
  
  

Benefits

• Competitive hourly pay rate ranging from $40 to $60, based on experience and performance
• Paid training at $40 per hour for a one-week onboarding program
• Training completion bonus of $700 as an instant incentive after setup and training
• Flexible scheduling options including full-time (40 hours/week) or part-time (20 hours/week), with morning, afternoon, or evening shifts
• Remote work environment with company-provided home office setup, including a high-performance laptop, dual monitors, printer/scanner, headset, and workstation accessories
• Stipend for internet or electricity support to facilitate remote work
• Paid time off (PTO) and paid sick days to promote work-life balance
• Comprehensive health, dental, and vision insurance plans
• Access to mental health support via virtual consultations
• Paid holidays to recognize and celebrate special occasions
• 401(k) retirement savings plan where applicable
• Opportunities for career growth with guaranteed long-term placement and stable weekly hours
• Fast-track promotion opportunities every 36 months and company-sponsored certifications and skills training
• Internal mobility programs to advance into leadership, QA, HR, or project management roles
• Monthly wellness allowance and employee recognition rewards
• Birthday stipend or digital gift card as part of employee appreciation
• Annual performance reviews with potential salary increases
  
  

Equal Opportunity

Evolution Sports Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, ethnicity, gender, sexual orientation, age, disability, religion, or any other protected status. We encourage applications from all qualified individuals who are motivated to contribute to our mission of providing exceptional sports medicine and rehabilitation services.