Administrative Assistant for Internship Program Support

Thank you for considering a career with the Research Foundation of The City University of New York (RFCUNY). The team at RFCUNY is made up of dedicated, talented professionals committed to providing the services that allow CUNY researchers, faculty, and staff to focus on their intellectual curiosity and scientific discoveries. We are pleased that you are interested in exploring opportunities to join RFCUNY. Primary Location: OFFICE OF SR. UNIV DEAN FOR ACADEMIC AFFAIRS Bargaining Unit: No We are seeking a detail-oriented Administrative Intern to support the coordination of our internship program, which consists of approximately 50-60 undergraduate students conducting outreach. This role will assist with administrative tasks, including tracking time, approving timesheets, answering payroll-related questions, confirming shifts, and providing occasional outreach support as needed. Responsibilities: Assist interns with payroll inquiries and ensure timely resolution of issues. Track intern work hours and approve timesheets for accuracy. Help coordinate and confirm intern work shifts. Maintain organized records and reports related to intern work schedules. Provide general administrative support to the program team. Occasionally participate in outreach efforts alongside interns. Other duties as assigned Preferred Qualifications: Bachelors Preferred Strong organizational and time management skills. Attention to detail and ability to multitask in a fast-paced environment. Willingness to learn, adapt, and problem-solve Excellent communication skills, both written and verbal. Proficiency in Microsoft Office, Google Suite, Monday.com, and other similar tools Administrative, timekeeping, or outreach experience is a plus About the Mayor’s Public Engagement Unit The NYC Public Engagement Unit (PEU) was created to develop a new model for government outreach, using community organizing principles to re-envision how the City provides services to its most vulnerable communities. Rather than expecting constituents to navigate a complex City bureaucracy to get the help they need, PEU adopts grassroots tactics to meet residents where they are – at their doors and on their phones, in their social media feeds, and in their communities. We marry this proactive outreach with comprehensive case management to provide New Yorkers with personalized, passionate care. Program Overview PEU will work with CUNY to hire 58 undergraduate interns for the CUNY Career Launch program to work alongside our Special Projects team. Interns will be partnered with an Outreach Specialist who will provide peer-to-peer support during outreach activities. Interns and staff will conduct proactive outreach in person, over the phone, and via peer-to-peer texting to identify and screen New Yorkers for benefit eligibility and to help connect them with tenant support services, health care, and more. PEU staff will then help these clients navigate through the benefits enrollment process. CUNY Career Launch interns will work 19 hours per week and receive ongoing training to help them execute their core work and build professional skills. Responsibilities of interns will include but are not limited to: Conduct in-person proactive outreach to New Yorkers to connect them to key government benefits and services such as Fair Fares, SNAP, and more. Outreach will involve distributing informational materials, asking New Yorkers screening and eligibility questions, and collecting intakes, including general contact information for New Yorkers who may need follow-up assistance from PEU staff. Outreach methods will include: Tabling at events and community canvassing Door-to-door canvassing Phone banking Peer-to-peer texting Relational organizing In-person outreach will most often take place outdoors and will involve physical activity, including walking, walking up and down flights of stairs, and some material pick-up and delivery. Physical Requirements This is a hybrid position, subject to change. Remote work arrangements are not a right or entitlement of employment and, as such, are discretionary and subject to operational needs unless otherwise provided by the CUNY Flexible Work Guidelines This position operates in a variety of settings including professional office environment and public venues and events, both indoor and outdoor. This role routinely uses standard office equipment such as personal computers, laptops, tablets, smartphones, photocopiers, filing cabinets, and other presentation materials While performing these duties, the employee is required to perform physical activities such as, but not limited to, lifting items (up to 20 pounds), bending, reaching, sitting, or standing for prolonged periods of time. Ability to travel to other work sites as needed. Pay Range: $25/ per hour RFCUNY Benefits RFCUNY Employee Benefits and Accruals Equal Employment Opportunity Statement The Research Foundation of the City University of New York is an Equal Opportunity/Affirmative Action/Americans with Disabilities Act/E-Verify Employer. It is the policy of the Research Foundation of CUNY to provide equal employment opportunities free of discrimination based on race, color, age, religion, sex, pregnancy, childbirth, national origin, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, marital status, domestic violence victim status, arrest record, criminal conviction history, or any other protected characteristic under applicable law.