Active Expansion Manager

Native Teams is a global platform for work payments and employment. Beyond managing payroll, compliance, and taxes, we integrate financial tools to maximise the value of every work payment, worldwide.

As part of our growth strategy, we are strengthening our commercial organisation with a new role focused on driving expansion within our existing customer base. We are looking for an Active Expansion Manager to identify growth opportunities with our current clients, increase seat counts, and introduce additional services across Native Teams’ product offering.

Would you like to take on a new challenge in sales within a successful, fast-growing global start-up?

Location: Remote

Salary Range: Flexible

Key Responsibilities

• Identify opportunities for upselling, cross-selling, and seat expansion within existing accounts.
• Proactively engage with clients to understand their roadmap, hiring plans, payroll needs, and product gaps to position relevant NT solutions.
• Analyse account usage and activity to identify expansion triggers (new markets, new hires, new contractors, internal team growth, etc.).
• Conduct discovery calls and tailored product pitches with existing customers to introduce additional NT services.
• Partner closely with Customer Success to ensure a seamless handover from onboarding to expansion and long-term growth.
• Monitor product adoption and provide recommendations that improve client experience and retention.
• Maintain accurate account health, expansion opportunities, and revenue forecasts in the CRM.
• Prepare tailored proposals and pricing scenarios for seat increases or new product lines.
• Collaborate internally with Product, CX, Legal, and Finance to ensure accurate configuration of new services.
• Stay informed on market trends and competitor offerings relevant to our ICPs.

Requirements

• Fluent in written and spoken English.
• Bachelor’s degree in business, marketing, sales, or related field.
• Previous experience in sales, account management, expansion, or customer success roles.
• Strong consultative selling skills with the ability to engage multiple stakeholders within an account.
• Proven ability to identify client needs and translate them into commercial opportunities.
• Strong organizational skills, prioritizing both short-term wins and long-term revenue growth.
• Experience working with outbound or account expansion motions is a plus.
• Familiarity with CRM tools (HubSpot preferred).
• Ability to work autonomously, handle ambiguity, and make decisions with incomplete information.
• Team-player mindset with strong communication skills and the ability to collaborate cross-functionally.
• A ‘default to action’ mentality and comfort in a fast-paced environment.

Benefits

• Dynamic and impactful work in a fast-growing, funded startup.
• Ability to influence the next stages of our product and commercial expansion.
• Opportunities for professional and personal growth.
• Flexible and collaborative work culture.
• Experience in the global payroll, compliance, and FinTech ecosystem.

At Native Teams, we pride ourselves on our dynamic and supportive work environment, where we encourage personal and professional growth. We believe in hiring talented individuals from diverse backgrounds, not only because we should do it but because fresh perspectives improve our team and our decisions. Our multicultural team is made up of young, energetic, and positive people who are passionate about what they do.

As part of our team, you’ll reflect the people we serve and will have the opportunity to work with thousands and impact millions of lives around the world.

If you're looking for a challenging and rewarding career and the chance to be part of a team that's making a real difference in the world, then we want to hear from you.

Apply now to join the Native Teams family and take the first step toward a brighter future!