Accreditation Assistant

The Accreditation Assistant is responsible for supporting the activities of the Accreditation Services team, the Executive Director, and the general public in four main areas: 1) coordination and collection of accreditation recommendations and actions; 2) maintenance and updates of institutional and sponsor records in the Accreditation Management System and public-facing directory; 3) Communication with the public, Commission members, and institutions; 4) administrative support for the organization. Responsibilities and Duties Assist the Director of Accreditation Services in completing tasks related to the Commission’s quality assurance and accreditation mission Answering and directing phone calls and emails to appropriate staff Drafting and proofreading correspondence, memos, and other documents Acting as a liaison between internal teams and external stakeholders Respond to inquiries received by email or phone Participate in accreditation-related duties, including but not limited to: Validate information on institutional records in AMS to ensure accuracy of award and personnel information Merge recommendation records in the Accreditation Management System Draft, edit, and distribute award letters/certificates to institutions, programs, and Committees on Accreditation Upload forms and correspondence to program records in AMS Participate in training programs and related program activities Maintain/update program outcomes URLs Perform other duties as required Qualifications Minimum of an associate degree, a bachelor's degree preferred . Familiarity with institutional or programmatic accreditation in American higher education Competence in using Microsoft Office is required ; experience using Smartsheet and Cognito Forms, as well as other process management tools, is recommended Ability to effectively communicate using verbal and written skills Demonstrated analytical, information technology, and attention to detail skills Collaborative team member Environment: Remote work, some travel, and work on weekends is required. General home office setting. Employee must be a legal US resident.