Position:
Accounts Receivable Specialist
Number of hours :
40 hours/week
Schedule:
EST
Tasks:
Customer Account Set-Up:
Ensure accurate onboarding of all customer accounts with proper documentation.
Maintain updated records in the company portal and Xero.
Update and manage banking information in RBC Express for PAD (Pre-Authorized Debit) pulls.
Invoicing:
Ensure all customer invoices are processed and closed weekly in Xero, including proper application of sales tax and charges.
Post customer credits accurately each week.
Manage special charges (volume discounts, credit card fees, late payment fees) on customer accounts.
Accurately bill customers for all 3PL (Third-Party Logistics) services.
Cash Receipts:
Apply cash receipts to customer accounts and open invoices daily.
Collections:
Send monthly customer statements.
Conduct weekly collection calls.
Maintain the AR Watch List for delinquent accounts and update by Tuesday mornings.
Communicate any invoice disputes to the CX Team in a timely manner.
Other Duties:
Provide ad-hoc reports related to AR, collections, and cash receipts.
Follow established company and finance SOPs.
Assist with GST filings.
Requirements:
Bachelor’s degree in accounting, Finance, Business Administration, or a related field.
Minimum 5 years of experience in Accounts Receivable (required)
Proficient in Xero and online banking platforms (e.g., RBC Express)
Strong communication and organizational skills
Self-motivated with the ability to work independently in a remote environment
Excellent organizational and time-management skills.
Good English communication skills, both written and verbal
Highly organized, and able to efficiently prioritize multiple tasks