Accounts Receivable Specialist I

About this Role: This is a 6-8 month contract role with the possibility of conversion to full-time employee with the client. Schedule: 8 am to 5 pm EST M-F/ This will be remote, 5 days a week. ________________________________________________________________________________________ Description: **Must have SAP/Salesforce/AR Recon experience. **Temporary Position ***Pay is negotiable. Please provide your desired salary range on your application. • Intermediate to advanced Excel experience • Strong reconciliation skills • Strong organizational skills; attention to detail • Strong mathematical and analytical skills • Demonstrated ability to resolve issues quickly, problem-solve and escalate appropriately. Responsibilities Collaborates Across Departments and Customers - Works with internal departments and customer organizations to ensure billing, statements, disputes, and returns meet customer expectations. Customer Payment Analysis - Performs detailed payment analysis to determine actions required to resolve disputed items, including tracing sources of error, correcting billing documentation, and processing final billing. Manages Large and High-Profile Accounts - Reviews and oversees large and high-profile accounts for accuracy and resolution. Discrepancy and Dispute Resolution - Identifies payment discrepancies, initiates dispute resolution processes, and conducts follow-up as needed. Customer Communication - Maintains frequent contact with internal and external customers to address and resolve payments, disputes, and return issues. Reporting and Analysis - Generates and distributes reports to internal and external parties to facilitate work and decision-making processes. Essential Qualifications Broad training in fields such as business administration, accounting, sales, marketing, or computer sciences, typically through completion of a two- to four-year degree or an equivalent combination of education and experience. More than three (3) years of experience in Business-to-Business (B2B) or Business-to-Government (B2G) collections and dispute resolution. Minimum of five (5) years of directly related and progressively responsible experience. Preferred Qualifications Communication Skills Ability to communicate effectively, both orally and in writing. Problem-Solving Abilities - Demonstrated ability to resolve issues quickly, problem-solve effectively, and escalate appropriately when necessary. Accounting Knowledge of general accounting principles. Credit and Collections Expertise Familiarity with credit and collection operations procedures, including the reconciliation of A/R activity. Interpersonal Skills Strong interpersonal skills to build relationships with internal and external stakeholders. Reconciliation Skills Advanced reconciliation skills to manage complex account activities. Mathematical and Analytical Skills Strong mathematical and analytical abilities for problem-solving and data interpretation. Organizational Skills Strong organizational skills with a keen attention to detail. Technical Skills Proficiency in Microsoft programs, including extensive knowledge of Microsoft Excel.