Accounts Receivable Specialist

Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely. We are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice . Summary: We are currently seeking an Accounts Receivable Specialist to join our Finance team. This is a hybrid role that requires a combination of remote work and in-office presence, with mandatory attendance at our Dublin office two days per week. Our Finance team is hyper-focused on becoming one of the most high performing teams in the world. That means we work hard, play for keeps, and dedicate ourselves to making sure #TeamMoney thrives as we scale. You will be joining a high performing and hard-working team that values having fun at work. What you’ll do: The Intermediate Accounts Receivable Specialist plays a key role in maintaining the financial health of Clio’s global operations by managing invoicing, collections, and reconciliation activities across multiple entities. Based in Dublin, this role supports the EMEA region while working closely with Clio’s North American Finance Operations team to ensure accuracy, timeliness, and efficiency across all AR processes. You’ll help strengthen Clio’s cash management and revenue reporting foundation while contributing to scalable, compliant accounting operations under ASC 606 (Revenue from Contracts with Customers). Core Responsibilities: Customer Relationship Management Maintain accurate and complete records of all customer communications, payment statuses, and account notes. Serve as a key point of contact for customer payment and invoicing inquiries, ensuring professionalism and consistency in every interaction. Collections Monitor and follow up on outstanding receivables across all Clio entities to ensure timely collections and accurate posting of payments. Collaborate with internal teams to resolve billing disputes or payment discrepancies quickly and effectively. Reporting & Analysis Prepare and analyze AR aging reports , customer payment trends, and other performance indicators for management review. Identify risks, trends, and improvement opportunities to enhance cash flow and overall working capital management. Customer Support & Cross-Functional Collaboration Partner with Sales, Customer Success, and Legal to address AR-related inquiries, including invoice status, credit requests, and payment applications. Support consistent AR processes across global teams and ensure alignment with Clio’s financial policies. Accounting Support Reconcile AR sub-ledgers to the general ledger and ensure the completeness and accuracy of financial data. Assist in preparing journal entries related to AR, deferred revenue, and bad debt reserves. Develop a strong understanding of US GAAP , IFRS , and ASC 606 (Revenue Recognition) , particularly around SaaS subscription accounting and contract performance obligations. Inbox & Request Management Manage the shared AR inbox, triaging and responding to both internal and external inquiries in a timely and professional manner. Route complex or cross-functional requests to the appropriate team members to ensure effective resolution. Process Improvement Identify and propose enhancements to AR workflows, internal controls, and reporting accuracy. Support the documentation and continuous improvement of Standard Operating Procedures (SOPs) to ensure scalability and audit readiness. Teamwork & Leadership Serve as an on-the-ground point of contact for AR activities within EMEA, ensuring alignment and visibility across global teams. What you may have: 2+ years of experience in Accounts Receivable, Billing, or Accounting Operations . Solid understanding of accounting principles; familiarity with US GAAP , IFRS , and ASC 606 (Revenue Recognition) is preferred. Proficiency in Excel and experience with ERP systems ( NetSuite, Leapfin , or similar). Excellent attention to detail, time management, and organizational skills. Strong written and verbal communication skills, with the ability to collaborate across departments and regions. Proven ability to thrive in a fast-paced, global environment and manage competing priorities. Experience in a SaaS or multi-entity environment is a strong asset What Success Looks Like: Consistent accuracy in AR reporting and reconciliations across all entities. Timely and proactive follow-up on outstanding balances, minimizing days sales outstanding (DSO). Strong internal and external relationships that support smooth customer billing and collections. Demonstrated understanding and application of ASC 606 principles in AR and revenue-related activities. Ongoing contributions to process improvements, documentation, and team collaboration across Finance Operations. What you will find here: Compensation is one of the main components of Clio’s Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture. Some highlights of our Total Rewards program include: Competitive, equitable salary with top-tier health benefits and dental coverage Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin and Sydney) to be in office minimum twice per week. Flexible time off policy Pension contribution Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years ​ The expected salary range* for this role is €49,800 to €58,500 to €67,200 EUR. There are a separate set of salary bands for other regions based on local currency. *Our salary bands are designed to reflect the range of skills and experience needed for the position and to allow room for growth at Clio. For experienced individuals, we typically hire at or around the midpoint of the band. The top portion of the salary band is reserved for employees who demonstrate sustained high performance and impact at Clio. Those who are new to the role may join below the midpoint and develop their skills over time. The final offer amount for this role will be dependent on geographical region, applicable experience, and skillset of the candidate. Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility Our team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion . We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply. Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs. Learn more about our culture at clio.com/careers We're a Human and High Performing AI company, meaning we use artificial intelligence to improve all of our operations. In recruitment, AI helps us streamline the process for greater efficiency. However, we've built our systems to ensure that a human always reviews AI-generated output, and we never make automated hiring decisions. Disclaimer: We only communicate with candidates through official @clio.com email addresses.