Accounts Receivable & Collections Specialist

Position Hiring For: Accounts Receivable & Collections Specialist Job Description We are seeking a highly organized and proactive Accounts Receivable (AR) & Collections Specialist to manage payments, follow up on outstanding invoices, and maintain strong relationships with customers. This role requires someone confident on the phone, professional in email communication, and skilled in building positive customer relationships while ensuring timely collections. Strong Excel expertise is essential, and experience with Cin7 and QuickBooks Online (QBO) is preferred. Key Responsibilities Manage full-cycle Accounts Receivable (AR) processes Monitor outstanding invoices and follow up on overdue accounts Contact customers via phone and email regarding payments Build and maintain professional relationships with customers Resolve billing discrepancies and payment issues Post and reconcile payments accurately Maintain organized AR records and documentation Generate AR aging reports and financial summaries using Excel Coordinate inventory and invoice records within Cin7 Record and reconcile financial transactions in QuickBooks Online (QBO) Proven experience in Accounts Receivable and Collections Strong Excel skills (formulas, Pivot Tables, VLOOKUP/XLOOKUP, reporting) Experience with QuickBooks Online (QBO) Familiarity with Cin7 (preferred) Excellent verbal and written communication skills Confident and professional on customer calls Strong attention to detail and organizational skills Ability to manage multiple accounts and follow up consistently Work Schedule 🕘 9:00 AM – 5:00 PM EST Weekly pay Work from home