Accounts Receivable Assistant

We’re Hiring: Accounts Receivable Assistant Philippines | PHP60,000 per month | Full-Time At OX Tools, we’re not just about tools, we’re about building something bigger. At OX Tools, our vision is to bring the strength of the OX to every tradesperson through passion, design, and relentless pursuit of innovation. Our tools are instinctively recognised as Tough, Dynamic, Different and so are our people. The Role: Assist with administering the end-to-end processes with respect to customer accounts, within established policies and procedures. Timely and accurate recovery of outstanding accounts in accordance to set terms of business. Resolve debtor issues along with actively contributing to system solutions. Key Responsibilities: What you’ll do: Accounts Receivable/Credit Control Assistant • Assist with releasing on-hold orders as required, liaise with customers/sales reps to resolve invoice/payment queries. Update Netsuite customer communication history and on-hold/invoice query status as required • Responsible for posting customers’ cash/cheque/credit card remittances. Chasing up missing remittances and resolving unallocated receipt queries ensuring accounts are up to date. • Produce weekly and monthly Aged Debtors analysis showing status of all debt aged more than 90 days. • Assist with the management of the debtor book through proactive credit control procedures/telephone calls/e-mails/ Dunnings automated debt letter chasing ensuring complete history of communication is maintained in Dunnings • Assist with handling customer invoice/statement queries, providing copy documents and liaising with customer services to ensure credits are raised in a timely manner where applicable. • Generate and send monthly customer statements including excel format requests • Monitor Finance Inbox forward emails to relevant person/ departments. • Manual sending of invoices to the customer’s vendor portal and monitoring uploaded/ missing invoices. • Do credit checks for new customers and set up a new customer account on NetSuite. • Monitor customer portals to ensure invoice submission processes are operating effectively • Investigate and resolve customer short payments What we’re looking for: Skills/Experiences • People oriented and results driven • Excellent active listening, negotiation and presentation skills • Competence to build and effectively manage interpersonal relationships at all levels of the company • Effective relationship building, networking and influencing skills • Excellent communications skills – written, verbal and interpersonal - with an ability to tailor communication style to diverse audiences • Excellent organisational skills and attention to detail • Strong analytical and problem-solving skills • Ability to prioritise tasks and to delegate them when appropriate • Ability to identify, analyse and develop effective solutions to problems • Ability to act with integrity, professionalism, and confidentiality What’s in it for you? • The opportunity to be part of a growing, ambitious global brand • The chance to grow and develop within the business • 10 days annual leave + 5 days sick leave + birthday + volunteer leave • A vibrant, supportive team culture We live by three attributes: Humble, Hungry, People Smart. We work as One Team, put the Customer First, and challenge ourselves to innovate every day. If you’re ready to grow with us and bring your energy, creativity, and teamwork, we’d love to hear from you. Apply now and join a brand that’s shaping the future of tools. #ConstructionCareers #PHJobs #TeamOX #NowHiring #ToolsForTrade