Accounts Receivable Analyst

Job Title: Senior Collections Analyst

Location: 100% Remote

Job Type: 9-month contract position with possibility of extension

Job Description:

• As a Senior Collections Analyst on the Finance & Accounting team, you will be focused on
• interacting closely with our Agencies & Advertisers to ensure their needs are continuously met.
• You will also partner with Sales to help manage customer expectations.
• The ideal candidate will be a strong performer with a number of years’ experience in a high tech organization and specifically in the area of collections.
• The successful candidate must be a driven, high energy, customer service focused individual that can work well with internal and external stakeholders at all levels.
• They will be expected to problem solve, recommend solutions and exercise good business judgment while performing their function.

What You’ll Do:

• Establish relationships with key agencies and advertisers, following-up frequently by phone and/or email on past due balances with a direct focus on lowering DSO and minimizing bad-debt.
• Investigate, document and resolve customer billing disputes in a timely manner.
• Identify process improvements and efficiencies by collaborating with the Sales to create and/or improve systems and processes.
• Drive collections process improvements to maximize potential for our teams.
• Generate and prepare weekly aging reports with collection comments for management review.
• Focus on meeting departmental monthly cash collection goals and targets.
• Assist with adhoc AR projects as needed

What We’re Looking For:

• 5 + years of heavy collections experience in Accounts Receivable, preferably in the advertising, digital and/or media industries and at least one year in a publicly traded company.
• Experience with major Advertising holding companies: WPP, Publicis, Omnicom, or IPG is a plus.
• Exceptional analytical and problem-solving skills.
• Excellent verbal and written communication skills with the ability to interact with all levels of the organization.
• A proactive, self-directed approach with the ability to multi-task, think creatively and learn quickly in a fast-paced environment.
• Ability to prioritize day-to-day responsibilities, while ensuring timelines and deadlines are continuously met.

Bonus Points:

• Knowledge and experience of the following systems: NetSuite, Salesforce, Google Drive, Microsoft Office to include Excel