Account Manager | Mid

At Nord Security’s B2B team, we build cybersecurity products that enable businesses to protect themselves and their data. From product and engineering to sales, marketing, and data — our teams work closely together to deliver secure, scalable solutions trusted by companies around the world. Your impact? Empowering businesses everywhere to keep their people, systems, and data safe. Main Responsibilities Develop and execute strategic account plans to maximize revenue growth and customer satisfaction Manage a large portfolio of accounts, providing exceptional customer service and support Analyze customer data to identify opportunities for upselling, cross-selling, and account expansion Collaborate with cross-functional teams to ensure seamless customer experiences Negotiate contracts and pricing to achieve favorable terms for the company Track and report on key performance indicators (KPIs) to measure success. Core Requirements Proven experience in account management or a related field Excellent communication and interpersonal skills in English Strong analytical skills and ability to interpret data to drive business decisions Strong negotiation and problem-solving abilities A passion for building and maintaining long-term customer relationships Familiarity with our product suite (Business Suite) is a plus. What We Offer Innovate with industry leaders Work alongside global experts to build world-leading cybersecurity tools, impacting millions of users around the world. Learn & grow Boost your skills via our extensive training programs (online and offline) & other resources. Benefit from mentorship and career-switch opportunities to grow within the company. Work in a next-gen Cyber City office Thrive in our bustling office, featuring ergonomic workspaces, modern meeting rooms, engaging events, and specialty coffee to fuel your day. Hybrid work Enjoy the flexibility with 3 office days and working from home for the remaining 2. Work from anywhere Recharge with a change of scenery – choose work from any location when you feel a need to power your creativity and drive. Physical well-being Boost your health with free-of-charge 24/7 gym access, onsite and online workouts, and consultations led by in-house Physical Well-Being experts. Mental & emotional health Nurture your mind with free psychologist consultations, dedicated mental health events, and premium access to top-rated wellness apps like Calm, Headspace, and Mindletic. Premium healthcare Receive private health insurance giving you peace of mind for your health needs. Extra days off Enjoy additional vacation days off as you grow with us. Plus, get extra days for sick leave, special occasions, or parenting needs. Joyful moments – special treats Celebrate life’s big moments with special gifts from us on your birthday, anniversary, and other major events, such as weddings or the arrival of a new family member. Company events & team-building Experience iconic Nord Security celebrations, team-buildings, and knowledge-sharing events, nurturing bonds that fuel our success. Workation Embark on a legendary company getaway abroad, filled with exciting activities, live concerts, engaging workshops, and epic time together. Kindly refer to our Privacy Notice for Recruitment Candidates for comprehensive information regarding our data handling procedures throughout recruitment processes. We expect all candidates to provide accurate and complete information during the recruitment process. While limited use of AI tools to refine application materials is acceptable, candidates remain fully responsible for ensuring that their submissions reflect their own qualifications, skills, and experience. Any failure to do so may negatively affect participation in the recruitment process. If broader AI assistance is allowed for a particular role or stage, we’ll let you know in advance. By submitting your application, you acknowledge that it may be processed using automated tools for evaluation purposes. As part of our recruitment process, we may use an AI-based application review tool to help assess applications based on skills and experience relevant to the role. This technology is used to support - not replace - human decision-making, and every application is ultimately reviewed by a recruiter. If you would like more information about how AI is used in this process or wish to exercise your rights under applicable data privacy laws, please contact us at [email protected] . Should you prefer to opt out of the automated evaluation, please submit your application directly to [email protected] .