Account Manager

If you're ready to join a team that crafts the future of artificial intelligence and thrives on the cutting edge, we've got a spot for you 🎯 We’re looking for a proactive Account Manager who will be responsible for building strong and effective relationships with both a client and a team. You’ll meet exciting challenges, and will constantly grow in technology and the international environment. What You Will Do: Simultaneously work with clients from a diverse list of industries; Act as the primary point of contact for assigned clients, ensuring satisfaction and strong collaboration; Manage annotation teams to guarantee smooth execution and timely delivery of projects; Monitor team discipline and ensure corporate culture within the team; Keep track of key metrics to measure the success of the client’s request and the team, and identify areas for improvement and automatization; Proactively mediate and resolve any clients' and annotators' concerns or issues etc.; Train annotation teams and supervisors. What We Need: Excellent Ukrainian & English skills (at least C1 for both spoken and written); 1-2 years of experience in tech service industry, ideally in customer success or account management; Ability to manage multiple accounts and prioritize tasks effectively; Exceptional communication and interpersonal skills, with the ability to build and maintain strong client relationships; Strong leadership skills with a demonstrated ability to effectively manage and motivate a team; Excellent negotiation and conflict resolution skills to ensure mutually beneficial outcomes for the clients and the company; Mature and responsible attitude; Innovation mindset and the ability to be flexible. Will be a great plus: Experience as a Team Lead or Supervisor in IT outsourcing companies ; Experience in working with AI, data labeling, or machine learning projects; Desire to advance in AI & annotation services; Good sense of humor 😊 We offer: Competitive monthly rate in USD; Business hours; Opportunity to work fully remotely; Greenhouse conditions for self-development; Inclusive international environment; Amazing team connectivity; Paid intensive training and trial period; Responsive management interested in your growth and long-lasting cooperation. 🦾 Ready to be part of an innovative team? Apply today and help shape the future of AI data solutions! *We celebrate diversity and are proud to be an equal opportunity employer.