Account Manager - 1349 - Durban, South Africa
Remote Account Manager for a fast-growing digital agency. Lead client relationships, drive campaigns, spot growth opportunities, and deliver results. Perfect for proactive, energetic marketers.
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We usually respond within
three days
About the client:
Our client is a results-driven digital marketing agency that partners with businesses across various industries to grow their online presence, increase organic traffic, and generate high-quality leads. They provide comprehensive digital marketing solutions including web design, SEO, and paid advertising, helping clients achieve sustainable and measurable growth through data-driven strategies.
About the role:
We are hiring a
Account Manager
for our client to serve as a trusted partner to the agency’s clients, guiding them through their digital marketing journey and ensuring long-term success. You’ll manage
25–30 client accounts
, acting as the bridge between clients and the internal delivery team to ensure goals are met and relationships remain strong.
This is not a task-ticking role. We’re looking for someone with high emotional intelligence, sound judgment, and excellent communication skills, who can explain digital marketing concepts clearly and confidently to non-technical clients. The ideal candidate is proactive, attentive, and comfortable managing both expectations and performance.
Experience working in digital marketing agencies is required.
What you’ll be doing:
Manage
and nurture 25–30 client accounts across various industries.
Translate technical digital marketing updates into clear, client-friendly communication.
Act as the main point of contact for all client queries, status updates, and feedback.
Ensure project deliverables are met on time by coordinating efficiently with the internal team.
Prioritize requests based on impact and team capacity — avoiding overload on any one specialist.
Proactively report progress, task completions, and updates without needing reminders.
Oversee project timelines and deliverables using ClickUp, ensuring transparency and accountability across teams.
Monitor project pipelines and keep tasks organized, updated, and moving efficiently through ClickUp.
Track and analyze campaign performance data; provide clients with clear, insightful reports and recommendations based on analytics.
Who are we looking for?
Minimum
3 years of experience as an Account Manager, Client Success Manager or related field.
Proficiency in organizational tools and CRMs like ClickUp, GoHighLevel, etc.
Solid understanding of digital marketing factors, mainly Web design, SEO, and Google Ads.
Friendly, confident demeanor with a standout smile and energy that puts clients at ease.
Strong communication and interpersonal skills, with the ability to build rapport and trust with clients.
Excellent organizational and time management abilities, with a keen attention to detail and strong project manage.
Strategic thinking and problem-solving skills, with the ability to identify and fix issues proactively.
Experience working in digital marketing agencies is required.
Fluent in English, oral and written.
Position:
Account Manager
Remote Status:
Fully Remote
Salary:
2500 - 2800
Internal Job ID:
1349
Working Hours:
9 am to 5 pm EST
Department
Marketing
Locations
Durban
Remote status
Fully Remote
Monthly salary
$800 - $1,000
Employment type
Full-time
Durban
Work from anywhere
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Bionic Talent only works with the top agencies and startups around the world. We ensure you find your dream job with a company that values your talent and passion. We want everyone to have a job that fulfills them professionally, emotionally, and personally.
About Bionic Talent
Bionic Talent is building a diverse workforce spanning 11 countries across five continents, speaking 14 languages.
With 13+ years of experience in remote work and team building, we understand what it takes to have a successful – and cost-effective overseas remote team.
Our proven approach is a smart way for companies looking for access to a global workforce. Using a global workforce allows savvy entrepreneurs to save on operating costs by hiring remotely.
Founded in
2021
Co-workers
23