**Role at a glance**
- **What:** As an Account Executive, you’ll help our customers run better user research and bring the voice of the user into every product decision.
- **Impact:** Your work will directly shape how modern product, design, and research teams connect with their users and scale high-quality research.
- **Team:** You’ll join our Sales team and partner closely with Product, Design, Research, and Go-To-Market partners.
- **Work style:** Remote-first within the United States, with regular async collaboration and optional in-person team onsites.
**About Rally UXR**
Rally is the User Research CRM that helps product, design, and research teams talk to their users quickly, safely, and at scale. Our platform automates the unglamorous parts of research—participant recruitment, outreach, screening, scheduling, consent, and incentives—so teams can spend more time learning from customers and less time wrestling with spreadsheets and manual workflows.
We’re trusted by UX, product, and research teams at companies like Google, Adobe, Figma, GitLab, MongoDB, Webflow, and others who use Rally to make research a continuous input into product decisions.
User research is still an emerging capability inside many organizations and has historically relied on disjointed tools and manual processes. Rally exists to fix that: we’re building the infrastructure layer that makes high-quality research easier to run, easier to scale, and impossible to ignore.
We’re backed by leading investors including Y Combinator, Stage 2 Capital, and Canapi Ventures, and we’re growing quickly as more teams realize that continuous research is a competitive advantage.
**About the team**
The Rally Sales team is a highly collaborative, user-obsessed group focused on making research smoother for both our customers and their participants.
- We work closely with UX Researchers, Research Ops leaders, designers, and product managers at some of the world’s most user-centric companies.
- We use Rally to build Rally – talking to our own users frequently, running studies on our platform, and feeding insights straight into the roadmap.
- We favor small, empowered teams, high ownership, and a tight feedback loop between customers, product, and engineering.
**The opportunity**
Rally is in the middle of a massive shift in how companies run user research: from ad-hoc, one-off projects to continuous learning that informs every product decision. In this role, you’ll help define what that future looks like – for Rally as a product and for the teams who rely on us to run research at scale. You’ll join at a stage where we have a strong product-market fit, a fast-growing customer base, and plenty of hard, interesting problems left to solve.
As one of the core members of the Sales team, you’ll build the foundation of Rally’s revenue engine—owning strategic mid-market and enterprise deals and shaping the playbooks, processes, and tooling that future AEs will rely on. You’ll sell a platform that Product, Design, and Research teams need and love, with customers often calling Rally the “light at the end of the tunnel” for research operations.
**What you’ll do**
- Build and own meaningful relationships with Research and Research Ops leaders at mid-market and enterprise companies, becoming a trusted partner in how they scale user research.
- Develop targeted, warm outbound strategies to identify, engage, and create opportunities across priority target accounts.
- Own the full sales cycle from lead to close for mid-market and enterprise companies, including discovery, tailored demos, proofs of concept, negotiation, and closing.
- Become a Rally and Research Ops expert, leveraging your knowledge of the product and space to advise prospects and design high-impact solutions.
- Improve our sales process and playbooks based on your experience in the field, helping us continuously refine how we sell Rally.
- Be the voice of the prospect internally: collaborate with Product to inform roadmap decisions, with Marketing to shape positioning and messaging, and with Customer Success to ensure a smooth handoff and consistent customer journey.
**What you’ll bring**
- 4+ years of experience in a new-business, quota-carrying role at a B2B SaaS company.
- Proven ability to own and exceed ~$1M+ in annual quota while closing complex deals of ~$100K+ in contract value.
- Enterprise software selling experience—selling through internal champions, aligning to executive-level initiatives, and multi-threading across functions and levels to drive alignment and overcome blockers.
- Exceptional written and verbal communication skills and attention to detail across all formats (docs, emails, Slack messages, presentations) and audiences (from ICs to executives).
- Excitement to build the foundations of Sales at an early-stage, rapidly growing startup, including refining processes, tooling, and sales motions over time.
- Innate curiosity, strong work ethic, a bias towards impact, and a builder mindset.
**Nice to have**
- Experience building or contributing to sales playbooks, processes, or enablement programs from scratch.
- Experience selling to Research, Design, and Product teams, and executives in that space (e.g., Heads/VPs of Research, Design, or Product).
- Passion for Rally’s mission and the user research space; you get energy from helping teams get closer to their users and make better product decisions.
If you’re excited about Rally and this role but don’t meet every requirement, we’d still encourage you to apply! We’re interested in what you can do, not just what you’ve done.
**How we work**
Rally is a remote-first company with teammates across the US and Canada. We default to async communication, use clear written documentation to keep everyone in the loop, and reserve meetings for collaboration, decision-making, and relationship building.
- Remote-first: Work from anywhere in the US, with core collaboration hours that overlap across US time zones.
- In-person connection: We bring people together for periodic team or company on-sites to build relationships, do deep-dive strategy work, and celebrate wins.
- High ownership: You’ll have real responsibility from day one and a lot of trust to figure out the best way to get to outcomes.
- Customer-driven: We talk to users constantly and use those insights to drive decisions across Product, Design, Engineering, and Go-To-Market.
**Compensation & benefits**
Base salary range (US): $120,000 – $150,000 USD per year.
This range reflects the minimum and maximum target for new hires in this role across the United States. Within the range, individual pay is determined by factors such as job-related skills, experience, and location.
Additional compensation: This role is eligible for variable compensation (commission) and equity awards in accordance with Rally’s applicable plans, totaling an OTE (base salary plus variable commission) are currently estimated at $240,000 – $300,000 per year. Any such compensation is not guaranteed and is determined at Rally’s discretion under the terms of those plans.
Benefits for US-based full-time employees currently include:
- Competitive compensation and meaningful equity
- Flexible / unlimited PTO policy
- Medical, dental, and vision insurance
- Paid parental Leave
- 401(k) retirement plan
- Home office set-up support
- Monthly remote work stipend
- Quarterly in-person team or company gatherings
Benefits may vary based on role, level, and location, and are subject to change as Rally grows.
**Our hiring process**
While the exact steps can vary by role, here’s what you can generally expect:
1. Initial conversation: A short call with our recruiting team to learn more about your background and share more about Rally.
2. Hiring manager interview: A deeper conversation about the role, your experience, and what success looks like in the first 6–12 months.
3. Exercise and presentation/whiteboarding session: Conversations with future teammates and cross-functional partners, plus a practical exercise aligned with the day-to-day work.
4. Team and cross functional conversations: Time with leadership and/or key partners to answer your remaining questions.
We’ll share details at each stage so you know what’s coming and how to prepare!
Rally strives to recruit and retain exceptional talent from diverse backgrounds while ensuring pay equity across our team. Our salary ranges are based on competitive market data for our size, stage, and industry, and may adjust over time as the market evolves.
Rally is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, veteran status, or any other legally protected characteristic.
We’re committed to providing reasonable accommodations to candidates with disabilities throughout the application and interview process. If you need support or an adjustment at any point, please email us at [email protected] and let us know how we can help.
This job description is intended to describe the general nature and level of work for this role. It is not a complete list of all responsibilities, duties, and skills required. Employment with Rally is “at will,” which means either you or Rally may terminate the employment relationship at any time, with or without cause or notice, subject to applicable law.