Account Director

Job Title: Account Director Group/Team: Client Services Reports to: Director of Accounts Location: Remote + onsite during activation days Employment Type: Contractor Travel Requirements: Travel is expected for this role. Specific requirements vary by project and will be communicated by the project lead. WHO WE ARE MAS relentlessly pursues innovations and solutions that WOW to make lasting impressions for brands. It’s the carefully considered colorful stage, content that teases new products and delights the viewer, that virtual platform that makes you feel like you are in the room together, and a customized pizza arriving at your door just in time for the show (seriously). We are obsessed with delivering MORE impactful and MORE magical moments that drop jaws, leave guests ecstatic, and give brands the spotlight they deserve.. WHAT WE ARE LOOKING FOR An experienced Account Director to handle the business relationship with major consumer brands in the automotive, tech, and lifestyle spaces. The Account Director is the day-to-day connective tissue between our clients and the MAS Creative, Production, and Strategy teams. You’ll own the health of your Accounts—keeping projects on scope, on budget, and on brand—while building trusted client partnerships that grow over time. This role works collaboratively with Creative and Production leads to set the tone for each program, drive the success of the project, achieve team objectives and financial targets, and elevate the standard of work across MAS. This candidate should have their pulse on what is happening at the intersection of automotive and technology, including consumer lifestyle trends, new product pipelines, and EV innovations. The Account Director brings a confident, brand-informed perspective to every client conversation. YOU SHOULD HAVE 10+ years of Account management experience at an experiential, event-marketing, or integrated agency, leading mid-to-large programs ($750K+) end-to-end. 5+ years managing Account and project teams, with a track record of coaching less-experienced team members and raising the bar for quality and client service. Confident, polished communicator and presenter. Clear in writing, composed in the room, and able to influence with facts, knowledge, and a strong point of view about what is right for the brand. Strong financial and project fluency; skilled with creating and interpreting scopes of work, estimates, change orders, reconciliation, and an understanding of how a P&L comes together. Demonstrated ability to work collaboratively against team objectives, processes, and budgets, while aligning with senior leadership as needed. Proficiency with Salesforce, Asana, Slack, Google Workspace, and Google Sheets/Excel. Proficiency with multiple video conferencing platforms, including Google Meet, Microsoft Teams, and Zoom Ability to analyze data, identify trends, and present quantitative and qualitative findings to apply to future events. Excellent multitasking skills. Passionate about innovation, technology, and how it can drive brand experiences. ESSENTIAL RESPONSIBILITIES Serve as the strategic Account lead for all assigned clients. Be the primary client partner and central point of alignment for the internal MAS team, and the key communicator bridging the client's vision with the thinking and execution of MAS Creative, Production, and Strategy. Ensure that the client’s interests are represented inside MAS, and MAS interests are represented with clarity, confidence, and care. Lead client relationships. Serve as the senior day-to-day contact, communicate proactively, present a strong point of view, and adapt your approach to each client’s culture and expectations. Ensure quality control. Reflect MAS’ values and standards of work across all client deliverables, including presentations, recaps, POVs, and strategic recommendations. Drive the project lifecycle end-to-end. From opportunity assessments to creation of MSAs/DPAs/SOWs, Salesforce opportunities, project folders, Slack channels, internal and client kickoffs using MAS templates and processes. Manage scope and budgets. Build and track SOWs, POs, change orders, and burn reports; flag risk early; protect minimum margin while delivering work the client loves. Lead and align with cross-functional teams. Partner with Production, Creative, Design, Strategy, and Operations; delegate clearly; resolve conflicts; and keep clients aligned to deliverables and timelines. Anticipate and problem-solve. Solve complex issues using data, experience, and creative thinking; advise on alternatives proactively; consider the downstream impact of every decision on the project and the broader Account relationship. Stakeholder accountability. Provide feedback to both internal stakeholders and external clients on strategy and operational efficiencies. Conduct quarterly reviews with senior management and serve as the escalation point for any critical issues identified by the team and clients. Improve how we work. Identify gaps in current processes and contribute to better ones; share knowledge; coach less-experienced team members; and uphold MAS culture, values, and quality standards. Be an active team member who contributes to the growth of the Company. Grow the business. Spot organic growth opportunities, contribute to RFPs and pitches via the MAS New Biz Toolkit, and partner with Accounts leadership to vet and shape new opportunities. Manage new business and RFP requests for new projects. Fully participate in new business pitches/leads/brainstorms. COMPETENCIES Proactive leadership. Takes initiative on client challenges and agency opportunities; leads teams with energy, conviction, composure, and a cheerful disposition Organizational Excellence. Highly organized and effective at managing multiple complex programs and workstreams simultaneously with rigor and attention to detail Client Focus. Deeply committed to client success; builds relationships on trust, strategic insight, and consistent delivery Communication & Presentation: Commands the room; writes with clarity and persuasion; adapts communication style to different audiences Financial Literacy: Fluent in project financials; drives margin accountability without sacrificing quality or client relationships Cross-Functional Collaboration: A natural connector who aligns creative, production, and strategy behind a shared vision Ethics & Integrity: Models transparency and accountability; earns trust from clients and colleagues alike through consistent, principled behavior Innovation Mindset: Stays curious about industry trends, technology, and consumer culture; brings fresh thinking to established Accounts HOW WE’LL TAKE CARE OF YOU Our job titles may span more than one career level. The starting hourly rate for this role is between $75 - $135. Our salary ranges are based on third-party national average market compensation analysis. The actual rate is dependent upon many factors, such as: training, transferable skills, work experience, business needs, and market demands. The salary range is subject to change and may be modified in the future. NOT SURE IF YOU SHOULD APPLY? Studies show that those identifying as under-represented individuals might have talked themselves out of applying at this point. Don’t worry about checking every single box. At MAS, we are dedicated to building a diverse, inclusive, and authentic team – so if you’re excited about this role, but your past experience doesn’t align perfectly with every single qualification in this job description, we encourage you to apply anyway. You may just be the right candidate for this role or we may have other roles that better align with your skillset. PHYSICAL REQUIREMENTS: Individuals will be required to sit for the majority of the day and may be required to stand as needed. May require ability to ambulate primarily on a level surface for periodic periods throughout the day. Individuals may be required to travel via airplane, train, taxi, car and/or other means of transportation, as needed. The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice. OTHER DUTIES AND ACKNOWLEDGEMENT The above noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the employee/ candidate a general sense of the responsibilities and expectations of the position. Duties, responsibilities, and activities may change at any time with or without notice. This does not create an employment contract, implied or otherwise, other than an "at will" relationship. This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Opus Agency does not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All employment is decided based on qualifications, merit, and business need. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. #LI-Remote