Account Coordinator

Position Title: Account Coordinator

Position Overview

We’re a collaborative and supportive team that fosters creativity, curiosity, and a growth mindset. We believe in the power of diverse perspectives and encourage open communication and experimentation.

LG&P is seeking an Account Coordinator, designed to deliver hyper-focused service and support to one of our most critical, Fortune 100 client teams. We are seeking a detail-oriented, multi-tasking problem solver with a strong work ethic who is collaborative in nature in dynamic environments. This role is hybrid, with the selected candidate ideally based in the SFO area, or, west coast-based, with travel every few months to either CA or NJ to support client and project activity.

Reports To: Sr. Account Director

Location: Remote: SFO (ideal); West Coast mandatory

Job Overview:

The ideal candidate will be responsible for supporting the development of retail store design, graphics and fixture manufacturing projects from initiation to completion, ensuring the successful execution of each project. You will oversee various assigned projects and tasks relating to the projects that fall under the responsibilities of this customer team. Maintaining project documentation, communication of project status and escalations are of the highest priority. Simply put, this role is about getting it done — ensuring the team has the support needed to deliver the service we expect of ourselves and our clients deserve.

Responsibilities and Duties:

• Ensure that project and tasks assigned are delivered on-time and within scope
• Assist Account Management and Project Management with generating design requests, engineering requests and estimating.
• Receive, generate and process ship requests; work with logistics to coordinate delivery with close-loop communications to customer re: timing, tracking, etc.
• Must be able to communicate with all levels of an organization, both written and verbally.
• Develop and distribute status reports and other internal & external reporting documents
• Create and maintain comprehensive project documentation
• Report and escalate to management as needed
• Assist with sales/client correspondence
• Assist Sr. Director as required
• Identify problems that may affect defined deliverables

Skills:

• Experienced in all Office Applications (intermediate to advanced in Excel)
• Working knowledge of Google Platforms and Google Drive
• Excellent organizational skills and attention to detail, efficient and process-oriented
• Strong reasoning, negotiation and problem-solving skills
• Strong verbal and written communication skills (including analysis, interpretation, & reasoning)
• Must be able to manage time very effectively to accommodate unique project demands
• Strong ability to work both independently and as part of a team
• Must demonstrate flexibility to accommodate urgent items and requests, while following processes
• Must have a sense of urgency and be able to multitask in a fast-paced environment
• Self-motivated with critical attention to detail and deadlines
• Willing and able to ‘roll up their sleeves’ to support prototype set up/take down, presentation set up, etc., with clients and other teammates

Requirements:

• Minimum 1-3 years project coordinator experience, preferably in brand marketing, retail displays, exhibits or graphics production
• Bachelor’s Degree in Marketing, Advertising, Business or related field an asset
• Ability to lift 25lbs on occasion.
• Domestic Travel infrequently (<1/mo), Local travel (i.e. store audits, client meetings) 2-3x/mo.