Name of the position: IT Operations Technician (CI/CD & DevOps Engineer)
Location: UK (Berkshire/ Central London)
No.of resources needed for this position: 01
Mode : Full-Time
Years of experience: 2 to 3 Years
Role Overview
We are seeking an experienced
IT Operations Technician with CI/CD and DevOps expertise
to deliver consulting and operational services to enterprise end clients. The role focuses on designing, implementing, and operating automated delivery pipelines, infrastructure, and operational tooling to enable reliable, secure, and scalable software delivery.
The successful candidate will work closely with development, security, and operations teams, contributing to high-quality service delivery and continuous improvement across environments.
Key Responsibilities / Deliverables
CI/CD & DevOps Delivery
Design, implement, and maintain
automated CI/CD pipelines
to streamline build, test, and deployment processes.
Reduce manual intervention and errors while accelerating development and release cycles.
Infrastructure as Code (IaC)
Develop and manage infrastructure using
Infrastructure as Code
principles.
Ensure environments are consistent, repeatable, scalable, and compliant.
System Monitoring & Logging
Implement and manage
monitoring, alerting, and logging solutions
to track system health, performance, and availability.
Enable proactive incident detection, root cause analysis, and optimisation.
Security Implementation (DevSecOps)
Embed
security controls
into the development and deployment lifecycle.
Implement vulnerability scanning, security automation, and compliance enforcement aligned with organisational and regulatory standards.
Deployment Management
Automate and oversee application deployments across multiple environments.
Ensure
minimal downtime
, smooth transitions, and rollback strategies where required.
Troubleshooting & Incident Resolution
Identify, diagnose, and resolve issues across CI/CD pipelines, infrastructure, and applications.
Provide timely resolution to incidents and contribute to problem management activities.
Performance Optimisation
Analyse system and application performance.
Identify bottlenecks and implement improvements to enhance scalability and reliability.
Collaboration & Communication
Act as a bridge between
development, operations, and security teams
.
Promote DevOps best practices and a culture of shared ownership and continuous learning.
Documentation
Produce and maintain clear documentation covering processes, configurations, pipelines, and infrastructure.
Support knowledge transfer and long-term maintainability.
Process Improvement
Continuously assess and improve delivery and operational processes.
Identify opportunities to optimise efficiency, quality, and cost.
Required Skills & Experience
Strong experience in
CI/CD pipeline design and automation
Hands-on experience with
Infrastructure as Code
tools (e.g. Terraform, ARM, CloudFormation, etc.)
Experience with
monitoring and logging platforms
Solid understanding of
DevOps and DevSecOps practices
Strong troubleshooting and problem-solving skills
Experience working in
client-facing or consulting environments
Ability to work across
on-site and remote delivery models
Desirable Skills
Cloud platform experience (Azure, AWS, or GCP)
Containerisation and orchestration (Docker, Kubernetes)
Scripting and automation (PowerShell, Bash, Python, etc.)
Knowledge of IT service management practices (ITIL)
Personal Attributes
Strong communicator with the ability to engage technical and non-technical stakeholders
Proactive, self-motivated, and delivery-focused
Continuous improvement mindset
Comfortable working in dynamic, multi-client environments